What We Offer
At the Rand Group (TRG), we understand business, and therefore we understand the unique position of each client we work with. Your organization has distinct business systems, software and organizational structures and we know better than anyone that the solution must fit the organization rather than the other way around. Above all else what we offer is service. We are in the business of making technology work for our clients, which is why we implement cutting edge, modular software packages that integrate to create dynamic automated systems that enable our clients to do better business with technology.
Our project plans and the products that power them are based on a detailed requirements and discovery phase wherein we gain visibility into the client’s needs and objectives. This way, we ensure that the solution we implement for each of our clients fits the business, solves critical business issues and generally makes the business work more efficiently. 55% of The Rand Group’s clients come from failed implementation or poor customer service by other firms. Our firm has a proven track record of exceeding client expectations and creating systems that work. The Rand Group picks up where others leave off, which is one of the reasons why The Rand Group has over a 95% client retention rate.
Our customer relationship management solutions (CRM) practice and enterprise resource management (ERP) solutions enable our team to help mid-sized companies get the most out of their technology investment and simplify business processes with measurable results. To learn more about how to get started simplifying your business and increasing your ROI, contact a TRG professional at 1.866.714.8422.