The field service capabilities of Microsoft Dynamics CRM keep the customer at the center of your business through intelligent scheduling and optimized resource utilization — providing a faster time to ROI. Deliver world class, intelligent customer experiences in the field. See a first-hand view of how the new Microsoft Dynamics
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This whitepaper provides a high-level, objective overview of leading software vendors Epicor, Infor, Microsoft, Oracle, Sage and SAP. Focusing on the financial and organizational strengths and weaknesses of each, this report will aid you in better evaluating your investment – both from a financial and software perspective – of any
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​This video from Reuben Krippner provides an overview of new enterprise social capability available in the December 2012 Service Update from Microsoft Dynamics CRM.

This paper outlines how you can get started with a social strategy that enhances your sales, marketing and service capabilities. We will articulate how social technologies fit into Microsoft’s vision and strategy for proactive, agile and forward-looking business solutions that facilitate people getting the right things done while delivering better
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In this demonstration, you will see how combining Microsoft Dynamics CRM with Microsoft Office 2010 and Microsoft SharePoint Server 2010 can help you to increase the velocity of your key business processes.

In this demonstration, you will see how combining Microsoft Dynamics CRM with Microsoft Office 2010 and Microsoft SharePoint Server 2010 can help you to increase the velocity of your key business processes.

In this demonstration, you will see how the user, such as an account manager, can easily access customer information from a central dashboard in SharePoint Server 2010, and also seamlessly access customer data stored in Microsoft Dynamics CRM.