Detail oriented and service focused, Heather Harris is the Senior Vice President of Services with over 20+ years’ experience assisting clients with process automation and implementing enterprise resource management solutions. Her solid background in accounting practices, coupled with her extensive training and experience with Microsoft Applications allows Heather to offer valuable, positive results to her clients in the technology, distribution, manufacturing, construction, financial, and oil & gas sectors.
Over the course of her career, Heather has helped transition businesses through expert design and the development of workload documentation, user guides, use cases, flow charts, and acceptance test plans. In her current role Heather leverages her business acumen to balance a range of responsibilities, including client management, implementations, software demonstrations, business development, and post-production support, while also actively helping clients to mitigate risk and reduce costs.
Heather’s diverse background in roles such as Senior Consultant, Manager of Operations, and IT Lead uniquely positions her to understand her client’s business pains from the inside out. Heather is instrumental in the development of the overall solution vision for Rand Group, which drives out the detailed requirements for implementing core systems. Primarily in charge of service delivery, her passion lies in system design, business process transformation, change management, and client relations.
Heather has a Business Degree from Sam Houston State University, and has obtained a large roster of professional certifications in technology and accounting modules over the course of her career.
– Software Delivered as Promised. No Surprises.