How to Get Support

Do you have a support plan with Rand Group and need a quick solution to a technical problem? A member of our support team will talk with you first to determine the nature of the problem. With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Establish Support Connection

Type your name and the Support Key received from your Technician and click Continue to proceed.



– Software Delivered as Promised. No Surprises.