Rand Group—your Microsoft Dynamics 365 CRM Texas-based partner

Dynamics 365 CRM centralizes customer data in one place to simplify communication and elevate the overall customer experience. Rand Group, based in Texas, specializes in professional services for Dynamics 365 CRM, across various industries. We empower businesses to strengthen customer relationships and streamline processes through innovative technology.

Houston

Elevate the customer experience with Dynamics 365 CRM

Dynamics 365 CRM centralizes customer data in one place to simplify communication and elevate the overall customer experience. Rand Group, a Dynamics 365 partner with headquarters in Texas, specializes in professional services for all Dynamics 365 CRM applications including Sales, Marketing, Customer Service, Field Service, and Project Operations.

Our team of technology and industry specialists will help you select and tailor your Dynamics 365 CRM application to your needs. We follow a proven implementation process and provide training to ensure user adoption. Flexible support options keep your solution delivering value to your business.

Certified

Benefit from 20 years of experience

Rand Group has been implementing and supporting Microsoft applications including Dynamics 365 CRM for over two decades. We have extensive experience tailoring Dynamics 365 CRM to meet the unique needs of clients across various industries.

Business Team

Your dedicated team of Dynamics 365 CRM experts

Our Texas-based consulting team consists of Dynamics 365 CRM architects, developers, data scientists, and engineers. We bring this expertise together to work closely with your users to ensure your Dynamics 365 CRM solution meets their unique needs and challenges.

Goal

Impressive customer satisfaction

Rand Group focuses on the client first and the technology second. Our clients choose to partner with us for the long-term, as evidenced by our 90% client retention rate. We are dedicated to your success whether we are working side-by-side in Texas or virtually.

Implementing Dynamics 365 with Rand Group was a lifesaving, game-changing event. We have had an 80% gain in efficiency and it’s crazy to think of how we used to do things.

Christa Curette, VP of Engineering & Technology at Conquest Completions LLC

Comprehensive Dynamics 365 CRM consulting service from your trusted Texas-based partner

We specialize in delivering comprehensive process improvement and software solutions designed to transform operations through technology. Our services include expert implementation and strategic guidance grounded in a client-focused approach. Achieve your goals with tailored solutions that drive efficiency and growth.

Implementation

We provide complete support throughout your Dynamics 365 CRM implementation, from configuration and data migration to training and user adoption. Rand Group partners with your organization at every step to ensure a smooth integration.

Support

Rand Group provides flexible support options for Microsoft Dynamics 365 CRM, including troubleshooting, system customizations, and ongoing maintenance to ensure peak performance and alignment with business needs.

Customizations

Rand Group’s software engineering team customizes Dynamics 365 CRM to fit your specific needs. We enhance Dynamics 365 CRM using Power Automate, Power Apps, or custom programming. Our goal is to streamline processes and improve efficiency.

Rescue & Recovery

If you’re recovering from a failed implementation or seeking to optimize your Dynamics 365 CRM software, Rand Group is here to help you unlock its full potential. Our tailored services are designed to realign your business for success, delivering lasting results.

Let’s talk about how we can transform your business