Why Your Business Needs a Cloud CRM Solution


Over the past two decades, Microsoft has released many versions of its customer relationship management (CRM) software. The original Dynamics CRM was launched in 2003 and has traditionally been intended as on-premises software. In 2016, Microsoft launched its Software-as-a-Service (SaaS) product line known as Dynamics 365. Under this umbrella, what
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How .NET Developers Can Expand Their Careers in Dynamics 365 Finance and Operations


Microsoft Dynamics 365 for Finance and Operations is a Microsoft Enterprise Resource Planning (ERP) system for medium to large organizations. The software part of the Dynamics 365 product line is a cloud-based business application supporting processes for supply chain, financials, sales and purchase orders, inventory, production, and distribution. Released in
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What is Resource Scheduling Optimization in Dynamics 365 Field Service?


Introducing Resource Scheduling Optimization (RSO), an add-on solution for the Dynamics 365 Field Service application that automatically optimizes and schedules work orders to field technicians. In an ideal world, we want our field technicians to be sent to jobs that they are best qualified for while minimizing their travel time
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