Structured, standardized processes are essential to the efficient operation of a company, and ERP systems are very good at supporting these types of processes. But many processes are really semi-structured (e.g., unstructured documents, judgement based rules, dynamic routings). These often extend outside the ERP to customers, suppliers, and the field.
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Break Out the Map Whether you are a project manager, core team member or consultant on an ERP project, it is essential to understand the current state of a business before laying course towards its future desired state. Similar to preparing for a voyage, you need to chart the course
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I’ve been discussing the effects of disorganized operational procedures, and how to get them organized, and now, I’d like to talk about the change management component of that exercise. As with anything you change in an organization, you need to manage it. The change needs to start at the executive
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First and foremost, it’s important to recognize that this is a problem best solved by management. Regardless of how your procedures became disorganized, management must lead the way when it comes to affecting real change in the organization. Leaving the task in the hands of administration alone limits the chances
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When did your organization last perform an internal audit of your policies and procedures to evaluate their effectiveness? If you’re like most organizations, chances are the answer is never. If that’s the case, you’re putting your business at risk. If left ignored the issues created by ineffective or undocumented procedures
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