Marketing

What is the new name of Dynamics 365 Marketing?

What is the new name of Dynamics 365 Marketing?

Recently, Dynamics 365 Marketing has undergone a rebranding and is now being known as Dynamics 365 Customer Insights – Journeys. It’s important to note that this change is only in the name and not a merge between or within apps. The Marketing app functionality remains the same, offering outbound and real-time modules.

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Is Dynamics 365 a CRM or ERP?

Is Dynamics 365 a CRM or ERP?

The question of whether Microsoft Dynamics 365 is a customer relationship management (CRM) system or an enterprise resource planning (ERP) system has confused many. This blog post breaks down what Dynamics 365 is and explains whether it is a CRM system, an ERP system, or a combination of both.

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Best enhancements to Dynamics 365 Marketing and Sales in 2022 release wave 1

Best enhancements to Dynamics 365 Marketing and Sales in 2022 release wave 1

Dynamics 365 Sales and Dynamics 365 Marketing are powerful solutions that many businesses leverage to unify their processes to deliver the right message and turn prospects into customers. In the 2022 release wave 1 for Dynamics 365 Sales Microsoft implemented new features to empower sellers with the use of data, enable moments-based marketing, personalize interactions, and enhance collaboration to create engaging campaigns.

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Top new features in Marketing and Sales in Dynamics 365 release wave 2

Top new features in Marketing and Sales in Dynamics 365 release wave 2

With 2021 Dynamics 365 release wave 2, Marketing is focused on helping users make faster and better decisions with AI, engaging customers in moments that matter across all touchpoints, and personalizing engagements for each customer. For Sales, Microsoft added new features that help sellers have contextually relevant conversations, focus on the highest priority activities, and collaborate using Teams.

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Microsoft Teams users to gain new level of access to Dynamics 365

Microsoft Teams users to gain new level of access to Dynamics 365

At Microsoft’s annual Inspire partner conference this summer, the company announced that Microsoft Teams users will gain access to view and edit Dynamics 365 data in Teams at no extra cost and without the need for Dynamics 365 licenses. The over 145 million Teams users will now be able to view and collaborate on customer records after being invited by a Dynamics 365 user.

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Rand Group has been named to Bob Scott’s VAR Stars 2020

Rand Group has been named to Bob Scott’s VAR Stars 2020

Rand Group is honored to be a distinguished member of Bob Scott’s VAR Stars for 2020. VAR Stars are selected for the inclusion of this esteemed group of 100 mid-market software resellers for their accomplishments in the sale and implementation of midmarket financial software. Rand Group continues to pave the way for business solutions using Dynamics 365, Dynamics AX, Dynamics NAV, Dynamics GP, NetSuite and SAP ByDesign solutions.

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Microsoft Dynamics 365 release date

Microsoft Dynamics 365 release date

Microsoft Dynamics 365 was first released November 1, 2016. Microsoft Dynamics 365 was initially made available in two versions in order to service both the small to midsized business (SMB) and enterprise market. Dynamics 365 Business Central is the version released for the SMB market and Dynamics 365 Enterprise Edition (now Dynamics 365 Finance and Dynamics 365 Supply Chain Management) is the version released for the enterprise market.

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Why your business needs a cloud CRM solution

Why your business needs a cloud CRM solution

Both Dynamics CRM and Dynamics 365 Sales offer core sales, marketing, and service features such as lead, opportunity, quote, and case management. However, Dynamics 365 Sales includes many features and capabilities that on-premise Dynamics CRM does not. This blog will highlight the differences between the two software solutions that can help you decide if moving to Dynamics 365 Sales is right for you.

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