Comprehensive Microsoft Dynamics 365 Customer Insights consulting

Maximize the potential of Dynamics 365 Customer Insights with Rand Group as your trusted consulting partner. Whether you’re exploring Dynamics 365 Customer Insights for the first time or seeking to enhance an existing system, our team of seasoned technical consultants and industry specialists delivers strategic insights and practical solutions. Let us help you streamline your business processes and drive sustainable growth with tailored guidance and hands-on support.

Dynamics 365 Customer Insights consulting

Dynamics 365 Customer Insights consulting tailored to your needs

Dynamics 365 Customer Insights combines a powerful Customer Data Platform with real-time journey orchestration, enabling organizations to unlock unparalleled insights and customer experiences. Rand Group offers consulting services to help you maximize its potential. Whether you’re starting fresh, need implementation support, or want advanced customizations, our experts are here to guide you.

Our services are tailored to your business needs, from software evaluation to rescue and recovery. We offer flexible engagement models to deliver value at every stage of your D365 Customer Insights journey. By understanding your goals and challenges, we align solutions with your objectives, budget, and timeline.

At Rand Group, we don’t just consult—we deliver results. With decades of experience, a 90% client retention rate, and a proven track record, we are the trusted partner businesses rely on to succeed with Customer Insights. Let us help you achieve your goals with expertise and precision.

Customer Service

Comprehensive implementation support

Start your Dynamics 365 Customer Insights journey with confidence. Our structured and strategic implementation services guide you through every step—from planning and configuration to training and go-live. We ensure a smooth transition, setting you up for long-term success.

Optimize

Maximize performance and ROI

Already using Dynamics 365 Customer Insights? Unlock its full potential with our optimization services. Our expert consultants focus on enhancing system performance, streamlining workflows, and introducing advanced functionalities to help you drive productivity and maximize your return on investment.

Risk Management

Expert solutions for business recovery

Struggling with a failed implementation or critical system issues? Our rescue & recovery services are here to provide swift, effective solutions. We’ll resolve complex challenges, stabilize your system, and quickly get your business back on track, minimizing downtime and disruption.

Rand Group’s knowledge base is expansive. Whenever we come up with an idea to be explored, they always have someone on staff that has relevant experience. Anytime we have an issue pop up, Rand Group is always available, dependable, and helpful.

Travis Hardwick, President & CEO at TCC Multi-Family Interiors

Expert consulting for every step of your Dynamics 365 Customer Insights journey

At Rand Group, we provide a full suite of consulting services to ensure your Dynamics 365 Customer Insights solution aligns perfectly to your business. Whether you’re implementing a new system, tailoring the software to your unique needs, or optimizing your existing setup, our team of experienced Microsoft Dynamics 365 consultants is dedicated to guiding you through every stage with precision and expertise.

Implementation

Rand Group offers complete support for a smooth Dynamics 365 Customer Insights implementation, guiding your organization through every step—from setup and data migration to training and user adoption. We tailor the solution to ensure long-term success.

Support

Our continuous improvement program delivers tailored, comprehensive support to keep your solution optimized and aligned with your unique needs. From business and technical guidance to accounting expertise, we ensure your system evolves with you.

Customizations

The software engineers at Rand Group customize Dynamics 365 Customer Insights to fit your specific business needs. Using advanced Microsoft technology, our experts optimize the software to streamline processes and create efficiencies for your users.

Rescue & Recovery

Whether you’re recovering from a failed implementation or improving system performance, Rand Group can help you maximize your Dynamics 365 Customer Insights solution. Our holistic services will get your system on track and performing its best.

Let’s talk about how we can transform your business

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