Rand Group—your trusted Dynamics 365 Customer Insights partner
Rand Group has over two decades of experience providing exceptional Dynamics 365 implementation and support to our clients. We have honed skills and knowledge to transform your customer engagement practices with Microsoft’s Dynamics 365 Customer Insights. Empower your team with this robust tool from the Microsoft Dynamics 365 CRM suite. D365 Customer Insights provides personalized, responsive, and connected customer journeys from sales to service.
Empowered customer management with Rand Group and Dynamics 365 Customer Insights
Partner with Rand Group today and embrace the benefits of D365 Customer Insights’ robust customer engagement software. Our team is experienced in Microsoft applications and has the skills necessary to revolutionize your current customer engagement processes by implementing this powerful customer data platform. Harness the full potential of this intelligent solution with Rand Group as your trusted Microsoft technologies ally.
D365 Customer Insights provides:
- Comprehensive customer view
- AI analytics
- Customer segmentation
- Seamless integration to other operational systems
Seamless team collaboration
Once our consulting team implements D365 Customer Insight you will see enhanced and expedited processing between your marketing, sales, and service teams. Rand Group promises to deliver these operational enhancements without hindering your current processes. Our consultants will manage the migration process from your existing CRM to Customer Insights to ensure a smooth transition on day one of using your new platform.
D365 Customer Insight Partner for the long haul
With a 90% client retention rate, we deliver ongoing support to help your business grow and adapt as your needs evolve. Beyond initial implementation, we work with your team to ensure your systems meet your goals, providing updates, monitoring, and customizations. At every step, we’re here to help you tackle challenges, seize opportunities, and achieve success.
Reliable industry expertise
By partnering with Rand Group, you gain access to consultants who possess deep industry knowledge and the expertise to customize your software to align with your specific business needs. Collaborating with our team ensures streamlined functionality and positions your business for sustained growth and profitability.
White Paper
Your ultimate guide to Dynamics 365 Customer Insights pricing and licensing
Explore the ultimate guide to Dynamics 365 Customer Insights pricing and licensing in our comprehensive whitepaper. Gain insights into user types, licensing options, and powerful capabilities for crafting personalized customer journeys and enhancing customer experiences.
Why partner with Rand Group?
Decades of experience
With extensive experience in supporting Microsoft Dynamics 365 applications, Rand Group offers deep industry insights. This expertise enables us to proactively identify potential risks, tackle business challenges, and provide customized solutions designed to meet your unique requirements.
Long-term partnership and support
At Rand Group, we’re more than a service provider—we’re a dedicated partner for the long haul. With a 90% client retention rate, we pride ourselves on delivering ongoing support, empowering your business to grow and adapt seamlessly as your needs evolve.
All resources in the US and Canada
We are committed to maintaining the highest standards by relying exclusively on our in-house team, without the use of contractors. This approach guarantees that you receive consistent, top-tier service from our dedicated professionals based in the US and Canada throughout every stage of the implementation process.
Certified Dynamics 365 Customer Insights experts
Our certified team of architects, developers, data scientists, and industry exports specializes in Dynamics 365 Customer Insights. With our deep expertise in implementation, customization, and support, we are dedicated to keeping your system running at optimal performance.
Partner with Rand Group to enhance your customer experience with Dynamics 365 Customer Insights
Partnering with Rand Group means forming an alliance rooted in decades of expertise with Microsoft applications. Our team of highly skilled consultants supports your business every step of the way—from initial implementation of our customized solutions to providing ongoing support as your organization evolves and grows.
Implementation
From setup and data transfer to training and fostering user engagement, Rand Group is your trusted partner to deliver a seamless implementation of Dynamics 365 Customer Insights, adapted to align with your users and existing business workflows.
Support
A Rand Group support plan offers you a dedicated team of professionals focused on maximizing the value of your Dynamics 365 Customer Insights investment. Our support encompasses tailored customizations, comprehensive user training, seamless integrations, and a range of additional services.
Customizations
Rand Group’s consultants bring years of expertise in Microsoft applications, equipped with the knowledge and tools to adapt systems to the specific needs of every organization. Our mission is to set up solutions that seamlessly integrate with each client’s operations, ensuring they are positioned for sustainable business growth.
Rescue & Recovery
Software implementation projects can be complex and high stakes. At Rand Group, our skilled consultants have the expertise to resolve implementation issues and get your project back on track. Through our proven rescue and recovery process, we ensure your solutions are optimized for success.