Gibsons, a fast-growing midstream energy company, saw a “One Company” vision with Microsoft.
The company operates 225 sites across North America. Key to its acquisition strategy is standardizing internal business processes and creating a “One Gibson” culture which presents a single, unified face to its customers.
In support of One Gibson, the IS department looked at ways technology could help unify the company. “Our goal was to roll-out a cohesive program that anchors technology decisions to business goals,” explains Vice President of Information Services Richard Hannah. “Rather than talking technology, we put everything in business terms so that employees could relate and embrace these changes.”