Hospital Supports Flexible Workforce, Great Patient Care with Rich Communications

Communications technologies are critical in healthcare today, which is no longer confined to hospitals but extends to wherever healthcare professionals and patients happen to be. Tampa General Hospital needed a communications platform that would enable it to deliver more flexible communication options to employees, including the ability to better communicate with patients. TGH used a mix of third-party audio conferencing, videoconferencing, email messaging, and other solutions but lacked a unified solution that employees could use to communicate with push-button simplicity from any device, including tablets and smartphones. Several factors drove the adoption of such a tool set: the need to improve employee communications, provide better patient service, enable business growth, and keep costs in check

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