Reinforce your business intelligence efforts with exceptional support from Rand Group

Rand Group provides comprehensive support for insightsoftware products like Jet Reports and Jet Analytics, helping you streamline reporting, automate processes, and improve visibility across your organization. Whether you’re building a new report, optimizing a data cube, or troubleshooting performance issues, our certified experts are here to help you get more from your investment—quickly and reliably.

insightsoftware Support

Easily visualize your data and automate reporting with support from Rand Group

A Rand Group support plan provides access to a dedicated team of experts certified in Jet Reports and Jet Analytics who serve as a true extension of your business. At Rand Group, client success and concerns are our utmost priority.

Rand Group offers a continuous improvement program that provides holistic support including business, technical, reporting and analytics assistance beyond your software needs. Our support plans are fully tailored to meet your needs, whether you only want a few hours of support for emergencies or if you want a fully customized plan to build and create additional reports and dashboards.

Support beyond reporting and analytics needs

At Rand Group, we offer support services for not only your Jet reporting and dashboard needs but also across the Microsoft platform landscape. Our team of certified Microsoft consultants have years of experience working with Microsoft Dynamics products like Finance and Supply Chain, Business Central, NAV, GP and understand the data within these systems. This means that Rand Group can offer complete, front to back technology support, from infrastructure to business management solutions and analytics for all your business needs.

Certified partner with industry expertise

With a wealth of industry expertise and business acumen, Rand Group delivers scalable solutions utilizing experience gained across hundreds of implementations. That, combined with product knowledge and certifications across the insightsoftware product offerings including Jet Reports and Jet Analytics enables us to better support our clients. Our team of data scientists are well equipped to guide you from developing a data strategy all the way through building custom reports and dashboards for your analytics needs.

Data warehouse, Ccubes, reports, and dashboards

Depending on your data strategy, you may need reports and dashboards built with a multitude of systems as the data source. Whether it is legacy software that has historical data or more current transactional systems, a data warehouse solution can provide insights into data from multiple data sources. Our team of data scientists and software engineers will work with you to support not just reports and dashboards but also with configuring data warehouses and cubes from multiple data sources.

7 Criteria for Choosing a Support Partner

White Paper

How to choose the right insightsoftware partner

The right insightsoftware partner can help optimize your systems, while the incorrect partner can put your entire data strategy at risk. Read the top 7 criteria for choosing a support partner plus get a list of questions to use when evaluating partners.

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