What is Microsoft Dynamics 365 Finance & Operations?
Dynamics 365 Finance & Operations (D365 F&O) is a cloud-based ERP solution from Microsoft, designed for medium to large businesses with complex financial and operational needs. It unifies essential business processes—including financial management, supply chain, procurement, inventory, and manufacturing—into a single, AI-powered platform. Comprised of two powerful applications, Dynamics 365 Finance and Dynamics 365 Supply Chain Management, D365 F&O enables organizations to automate workflows, improve decision-making, and scale efficiently.
What does D365 Finance and Operations do?
Smarter financial management
Dynamics 365 F&O provides AI-driven insights to improve financial forecasting and cash flow management. Businesses can predict customer payments, automate budget proposals, and consolidate financial data across multiple entities and currencies for seamless operations.
Optimized supply chain planning
With advanced AI and machine learning, D365 F&O enhances demand forecasting, automates material requirements planning (MRP), and enables real-time inventory optimization. These capabilities ensure accurate demand prediction, reduce stockouts, and improve overall supply chain efficiency.
Proactive asset management & maintenance
Dynamics 365 F&O enables predictive and preventative maintenance with AI-driven insights, reducing unplanned downtime and optimizing resource allocation. Businesses can proactively manage equipment lifecycles, schedule repairs efficiently, and ensure peak performance with sensor data intelligence.
Agile manufacturing and shop floor management
Leverage IoT and real-time production insights to optimize manufacturing processes. Dynamics 365 F&O supports discrete, process, and lean manufacturing strategies, helping businesses improve quality control, reduce downtime, and integrate external manufacturing execution systems for better visibility.
Advanced warehouse and fulfillment operations
Enhance warehouse efficiency with automated workflows, robotics integration, and real-time insights. Mobile app-guided picking, Power BI analytics, and AI-powered inventory allocation ensure timely and accurate order fulfillment while minimizing process inefficiencies.
AI-driven productivity with Copilot
Copilot in Dynamics 365 Finance & Operations boosts efficiency by automating administrative tasks, summarizing financial records, and identifying supply chain risks. It proactively flags potential disruptions, predicts order delays, and assists in drafting supplier communications, ensuring a resilient and responsive business operation.
Microsoft Dynamics 365 Finance and Supply Chain Management
Dynamics 365 Finance & Operations is divided into two powerful applications: Dynamics 365 Finance and Dynamics 365 Supply Chain Management. D365 Finance offers advanced financial management capabilities powered by AI and automation. On the other hand, D365 SCM focuses on optimizing supply chain operations, from procurement and production to warehouse and transportation management.
The table below outlines the key modules included in each application:
How is Dynamics 365 Finance and Operations licensed and priced?
Microsoft offers two versions of each Dynamics 365 Finance & Operations application: Dynamics 365 Finance and Finance Premium, as well as Dynamics 365 Supply Chain Management and SCM Premium. With base and attach licensing, businesses can purchase one application at full price and add the second for just $30 per user/month, optimizing costs while accessing a full ERP suite.
White Paper
Get the complete D365 Finance & Operations licensing and pricing guide
Looking for a deeper understanding of Dynamics 365 Finance and Operations? Download our Dynamics 365 Finance & Operations Licensing and Pricing Guide for a comprehensive breakdown of all the details. This guide goes in-depth, comparing the different versions, types of users, and much more, to help you make the best decision for your business.
D365 Finance & Operations implementation
Rand Group offers 3 implementation options to fit your business’s complexity and budget. While Digital Transformation is the recommended approach, businesses with extensive in-house expertise can opt for Rapid Activation for a faster, more cost-effective deployment. Implementation costs range from $250,000 to over $1 million, depending on your organization’s needs.
Digital Transformation
Proven methodology for successful D365 F&O deployment
Rand Group’s Digital Transformation implementation is a comprehensive, structured approach designed for organizations with complex business processes and integration needs. This method ensures a seamless transition to Dynamics 365 Finance & Operations, following industry best practices to deliver a tailored solution. Spanning 8 to 24 months, this approach includes in-depth planning, system integration, data migration, and user training to maximize adoption and long-term success.
- Audit of existing ERP system and user experience
- Clear list of deliverables to ensure no surprises
- Integration of Dynamics 365 F&O with your existing technology stack
- System testing and data migration
- End-user training to ensure system adoption
Rand Group’s implementation methodology
Hybrid
A collaborative approach for businesses with strong internal resources
Rand Group’s Hybrid Implementation approach combines the expertise of our consultants with the active participation of your internal team. This model is ideal for organizations that have extensive experience with Dynamics 365 F&O and are ready to take on significant responsibilities in the implementation process. We configure the initial legal entity, train your team on system features, and provide guidance on future configurations, while your team takes the lead on training, testing, and deployment.
- Rand Group configures one legal entity and trains your team for future configurations
- Training on system features and functions for your internal team; your internal team provides training to locations and users.
- Rand Group builds a testing document; your team leads the testing and first-line support
- Rand Group creates the deployment plan; your team leads and executes deployment steps
Rand Group’s Hybrid implementation methodology
Rapid Activation
Streamlined deployment for businesses with in-house expertise
Rand Group’s Rapid Activation approach is designed for organizations with in-house Dynamics 365 F&O expertise looking for a fast, structured deployment. This methodology focuses on minimizing customizations and integrations, allowing businesses to go live within 6 to 18 months. While this approach requires significant internal resources, it provides a cost-effective, streamlined implementation following industry best practices.
- Ready-to-go package
- Fixed fee
- Rapid user adoption
- Industry led best practices
- Core business functions
- Low maintenance
Rand Group’s Rapid Activation methodology
Case Study
Streamline operations with Dynamics 365 Finance & Operations
Conquest Completion Services, LLC, an oilfield services company, needed to streamline its financial and operational systems to improve efficiency and data accessibility. Struggling with QuickBooks, Excel, and paper documents, Conquest faced delays and inefficiencies across their processes, including slow invoicing and cumbersome financial reporting. After engaging Rand Group, they implemented Dynamics 365 Finance and Operations alongside Dynamics 365 Field Service. The result was a transformed, integrated system that reduced staff, improved cash flow, enhanced inventory management, and provided real-time data for faster, informed decision-making.
See Dynamics 365 Finance & Operations in Action
Not sure if Dynamics 365 Finance & Operations is the right solution for your business? See how it works in real time with a personalized demo. Discover how this powerful ERP solution can streamline your financial and operational processes, improve data visibility, and drive efficiency across your organization. Schedule a demo today to explore its capabilities and see how it can meet your unique business needs.
Maximize your investment with ongoing Dynamics 365 Finance & Operations support
If you’re already using Dynamics 365 Finance & Operations, Rand Group is here to help you get the most out of your investment. Our expert support ensures smooth operations and drives success across your business.
- User training
- Troubleshooting and issue resolution
- Business process automation
- New feature enablement
- System customizations
- Integrations
- Reporting and analytics
- System documentation and audit assistance
Why partner with Rand Group?
Decades of experience
With years of experience supporting Microsoft Dynamics 365 ERPs like D365 F&O across diverse industries, Rand Group brings the expertise to mitigate risks and tackle your business challenges head-on. Our deep understanding ensures that your needs are met with tailored solutions.
Long-term partnership and support
Rand Group is dedicated to fostering long-lasting relationships with our clients. We provide ongoing support and services to help your business grow and adapt with Dynamics 365 F&O, proven by our impressive 90% client retention rate.
All resources in the US and Canada
Unlike others, Rand Group employs no contractors. Our fully dedicated team in the US and Canada ensures consistent, high-quality service and support throughout your Dynamics 365 F&O journey.
Expertise from CPAs and industry professionals
Our team includes certified public accountants (CPAs) and industry professionals who bring in-depth knowledge to the table. They ensure that your Dynamics 365 F&O implementation follows best practices and aligns with your business’s unique challenges.
Related Insights
Exploring Copilot in Dynamics 365 Finance & Operations
Copilot in Dynamics 365 Finance & Operations brings AI-driven capabilities to core ERP functions. From collections summaries and vendor communications to demand planning and order management, this blog explores how Copilot simplifies work and supports better decisions across Finance and Supply Chain Management.
Dynamics 365 Finance & Operations Tip of the Month: Maximize efficiency – Instantly locate fields in F&O
Manually navigating through multiple forms in Dynamics 365 Finance and Operations can be cumbersome. Our latest tip of the month blog provides a simple step to instantly locate any field in D365 F&O. Save valuable time and reduce frustration with this quick tip to find your data faster for smoother data management.
Moving an inventory item to Fixed Assets in D365 Finance and Operations
Reclassifying inventory to fixed assets in D365 Finance & Operations ensures financial accuracy and compliance. This article provides a clear, step-by-step guide to help businesses track depreciation, enhance transparency, and manage dual-use items effectively. Streamline your asset management and support better financial decision-making.
