Support services for Microsoft Dynamics 365 applications
Dynamics 365 is a set of interconnected, cloud-based applications to manage every aspect of business operations. Whether your organization utilizes one Dynamics 365 application or several, our team of Microsoft certified experts are available to provide custom support tailored to your specific business objectives. Our methodology focuses on maximizing your return on investment from your Dynamics 365 solutions.
Expert support and troubleshooting for all Microsoft Dynamics 365 applications
Rand Group is an experienced Microsoft Dynamics 365 partner with years of experience assisting companies with getting the most out of their technology investments. Our Dynamics 365 experts provide full support including training, troubleshooting, audit support, system customizations, development, and business intelligence support. Our flexible plans include support for emergencies, ongoing maintenance of your business applications, user training, and technology integrations. Rand Group is your long-term support partner to ensure your applications are properly maintained and continuously add value to your organization.
Finance & Operations Support
Rand Group offers comprehensive support for the Dynamics 365 Finance & Operations applications – including Finance and Supply Chain Management – to keep your business and supply chain processes running smoothly in the cloud-based ERP solution.
Business Central Support
Business Central is your all-in-one business management solution that is highly customizable. Rand Group’s support team will ensure the peak performance of Business Central and tailor the solution to meet your unique needs.
Field Service Support
Get dedicated support for Dynamics 365 Field Service to harness the power of machine learning, mixed reality, and IoT technology to deliver the right resource at the right time to the right place and delight customers with strong service.
Project Operations Support
With Rand Group’s expert support, you can extract the most value from your Dynamics 365 Project Operations solution to win more deals, accelerate project delivery, streamline resource management, and boost productivity.
Customer Service Support
Dynamics 365 Customer Service combines the capabilities of AI and IoT technology to help you win customers for life. A Rand Group support plan can help you grow your system and improve your customer service operations.
Sales & Marketing Support
Receive front-to-back support for your Dynamics 365 Sales or Dynamics 365 Marketing applications to reach more prospects, build winning sales strategies, and track the return on your marketing efforts.
Would I recommend Rand Group? Without hesitation. They have time and time again proven their ability to deliver the results we need on both the small challenges as well as the large projects.
White Paper
Not every Microsoft Dynamics 365 support partner is the same
Investing in Dynamics 365 doesn’t end at go-live. Ongoing, dedicated support helps maximize your technology investment and ensures your systems continue to run optimally. Selecting the right support partner can be the difference between a successful business application system that enhances your business or one that undermines productivity and business flexibility. We compiled a list of key criteria that you can follow during the selection process.
Experienced Dynamics 365 support partner
Rand Group is your dedicated Dynamics 365 support partner in the U.S. and Canada. Our support team will work alongside your users in person or remotely to keep your system running optimally to maximize your ROI and ensure organizational success.
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Your 2024 Business Central implementation guide
Delve into our comprehensive 2024 Business Central implementation guide to uncover essential details such as costs, timelines, and the components of a BC implementation. From grasping Business Central’s capabilities to tackling common challenges and selecting the ideal implementation partnerread this comprehensive guide.