Customer relationship management solutions powered by Microsoft and delivered by Rand Group
Drive strong sales with cloud-connected customer relationship management solutions
In today’s digital world, a company’s success more and more depends on its ability to attract new customers while keeping existing ones happy with personalized engagements that they value. Connected, cloud-based customer relationship management solutions can help your business deliver engaging content, attract new leads, close more deals, and provide targeted messages to customers in every stage of the buying cycle. Rand Group will implement Microsoft sales and marketing solutions tailored to your unique processes that integrate with the rest of your technology stack for a seamless workflow.
Lead Generation
Create automated and interactive customer journeys to boost lead generation using a cloud-based solution. Develop if/then scenarios for desired actions then automate touchpoints such as email sends then add or remove a customer from a list based on an action they take.
Opportunity Management
Gain a complete picture of all leads and opportunities in your pipeline with a unified customer relationship management solution. Understand potential buyers, monitor deal progress, develop effective proposals, and enable your sellers to take personalized action.
Sales Forecasting
Use historical data and current opportunities to generate accurate and timely sales forecasts to make better business decisions. Visualize revenue for specific opportunities based on each phase and allow your sellers to track their performance against targets.
White Paper
Delivering personalized experiences in times of change
While many companies own a great deal of information about their customers, far fewer are taking full advantage of the value that their data holds to help turn customers into repeat customers. Learn how a connected business solution can help you drive customer acquisition, conversion, and retention, generate focused insights tailored to each customer, and streamline business processes across multiple functions for a holistic customer journey.
White Paper
Delivering personalized experiences in times of change
While many companies own a great deal of information about their customers, far fewer are taking full advantage of the value that their data holds to help turn customers into repeat customers. Learn how a connected business solution can help you drive customer acquisition, conversion, and retention, generate focused insights tailored to each customer, and streamline business processes across multiple functions for a holistic customer journey.
Related Insights
Why your business needs a cloud CRM solution
Both Dynamics CRM and Dynamics 365 Sales offer core sales, marketing, and service features such as lead, opportunity, quote, and case management. However, Dynamics 365 Sales includes many features and capabilities that on-premise Dynamics CRM does not. This blog will highlight the differences between the two software solutions that can help you decide if moving to Dynamics 365 Sales is right for you.
Sales strategy vs. sales tactics
For our purposes, ‘strategy’ means that there’s a plan. ‘Tactics’ means that you’re thinking on your feet. A sales cycle that includes both is much more likely to succeed than a cycle that relies on only one of them. Tactics make sales fun. Strategy makes sales more predictable. If you have a plan/strategy, chances are better that you won’t have to answer that question.
“No not these leads, I want those leads…”
As sales managers or sales executives, the most common request we hear from sales people is that they want more leads. What they’re really asking for is not just more leads, it’s, more, more qualified and DIFFERENT leads… the Glengarry leads. It almost never matters which leads we have, they aren’t the ones we want.
Let’s talk about how we can transform your business
