Get Dynamics NAV support from a trusted Microsoft partner
A Rand Group Dynamics NAV support plan provides access to a dedicated team of experts committed to helping unlock the full potential of your system. Rand Group combines the business acumen of CPAs and industry specialists with the technology expertise of computer engineers, process improvements specialists, and data scientists.
Dynamics NAV support and migration tailored to your business
Rand Group has a dedicated team of Dynamics NAV experts that support every version of NAV (Navision), even in heavily customized databases. Dynamics NAV support includes everything you need to maintain NAV and improve your business processes including training, troubleshooting, audit support, customization, development, and business intelligence support. Our methodology focuses on providing Dynamics NAV solutions tailored to your specific business rather than taking a generic approach.
Rand Group has been a Microsoft partner offering Microsoft Dynamics NAV support services for clients since 2003. Rand Group is one of a select group of partners that holds the Small and Midsize Business Management advanced specialization, which is a recognition above and beyond gold competencies for partners who specialize in supporting and implementing ERP solutions for small and midsize business.
- Support for all versions of NAV, including both the Role Tailored Client (RTC) and Classic Client
- Health assessments to check the status of your Dynamics NAV implementation
- Development and customizations to extend NAV and improve business processes
- Integration of Dynamics NAV with third party applications
- Application of hotfixes and cumulative updates
- Cloud migration services
Guaranteed Response Time
Flexible Support Contracts
Real-time Support Portal
Dedicated Team of Experts
Industry & Business Acumen
Extend Dynamics NAV to increase your ROI
Dynamics NAV is incredibly customizable with its open source code that allows businesses to tailor the application for their specific needs. Included in Rand Group support is customization, software development, and integrations to extend Dynamics NAV to do more for you and increase your return on investment from your technology solutions.
Rand Group’s software engineering team will tailor Dynamics NAV to meet your specific business needs and create time saving opportunities for your users by customizing the application using C/SIDE and C/AL. Dynamics NAV support also includes integrating NAV with other applications to build smoother, more efficient workflows.
Dynamics NAV user training to support your team
Get Dynamics NAV user training to help your team members in their use of the system. As a part of Dynamics NAV support, Rand Group offers tailored training plans for users brand new to NAV, seasoned users looking for a refresher, tips and tricks to maximize efficiency, or training and configuration support for additional modules. Our team of certified Dynamics NAV consultants will work with your employees to identify gaps in knowledge then design courses to meet those needs.
Case Study
The value of a long-term support partner
After several failed implementation projects, Aegis brought in Rand Group who successfully implemented Microsoft Dynamics NAV for its 40 users. Since the implementation, Rand Group has been partnering with Aegis to provide ongoing support for managing Dynamics NAV, including training, system customizations, troubleshooting, and hotfixes.
Case Study
The value of a long-term support partner
After several failed implementation projects, Aegis brought in Rand Group who successfully implemented Microsoft Dynamics NAV for its 40 users. Since the implementation, Rand Group has been partnering with Aegis to provide ongoing support for managing Dynamics NAV, including training, system customizations, troubleshooting, and hotfixes.
NAV support while migrating to Dynamics 365 Business Central
Business Central is a cloud-based, next generation version of Dynamics NAV, and Rand Group has a proven methodology for migrating Dynamics NAV to Dynamics 365 Business Central. Our process focuses on maximizing the business impact and benefits from the upgrade while minimizing any disruptions. Our NAV support team can help support your existing implementation while you are evaluating or migrating to Business Central.
Special offer: Current Dynamics NAV customers can receive free Business Central licenses for up to four years while evaluating and migrating to Business Central.
White Paper
How to choose the right Microsoft Partner for Dynamics NAV support
The right Microsoft Dynamics NAV Support Partner can help optimize your systems, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Microsoft Support Partner plus get a list of questions to use when evaluating partners.
Related Insights
How much does 1 hour of downtime cost the average business?
Infrastructure matters. When your network or applications unexpectedly fail or crash, it can have a direct and far reaching impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business.
What does Modern Lifecycle Support mean for Dynamics 365
Dynamics GP has recently made the switch to using a Modern Lifecycle Support policy that enables continuous product support and better aligns with Microsoft’s cloud ERP products.
5 signs you should breakup with your support partner
Does the relationship with your current support provider feel unstable? Did it start out strong but then starts to decline? Have you increasingly felt that the partnership is not what it used to be? Discover the 5 signs that it may be time to break up with your support partner.