Get your failed Microsoft implementation project back on track with Rand Group
Software implementation projects require significant investments in resources and time and lead to considerable business impact so successful implementation is critical. However, due to the complexity of implementation projects, there are many reasons why a project may fail or have issues. Rand Group is experienced at recovering failed Microsoft ERP and CRM implementations at any stage so you get the most out of your technology investment.
Recover your failed Microsoft implementation with Rand Group as your partner
Implementing a new ERP or CRM is a major project that requires expertise and discipline. However, many organizations experience a failed implementation that does not deliver on expectations. Rand Group is a trusted Microsoft partner with extensive experience rescuing failed or failing implementation projects. We understand the complexities of implementing a new system and realize that a stalled or failed implementation could have several negative effects such as losing major investments, both time and money.
Rand Group’s team of software engineers, change management experts, and experienced implementation engineers can step in at any stage of a failing ERP or CRM project and perform recovery. We have crafted a successful rescue and recovery methodology that addresses key issues ranging from stakeholder expectations to challenges that users encounter during daily operations. We will work with your team to understand the reasons behind the implementation project, evaluate the current state of the project, and craft a detailed plan to rescue the project.
Discovery of current processes and challenges
Rand Group will spend time with your team to better understand their daily challenges and unique requirements for your Microsoft solution. Then we will dig into the why behind the failed or failing Microsoft implementation.
Rescue and recovery methodology you can trust
Rand Group has crafted a unique rescue and recovery methodology and has extensive experience saving failed implementation projects. We will leverage nearly two decades of experience with Microsoft technologies and various industries to ensure we deliver success in the recovery of your project.
Full life cycle support tailored to your needs
Not only does Rand Group offer rescue and recovery, but we are also a trusted Microsoft support partner. We offer flexible, holistic support plans to ensure your solution continues to function as expected and adds value to your organization.
Case Study
Discover the power of a long-term partnership
Aegis Chemical Solutions suffered through multiple failed implementation projects of Microsof Dynamics NAV before choosing to engage with Rand Group. Our team of software engineers and industry experts will be able to rescue the project and implement Dynamics NAV for 40 users. Rand Group has been a long-term support partner for Aegis and continues to maintain NAV through user training, error resolution, and customizations.
Case Study
Discover the power of a long-term partnership
Aegis Chemical Solutions suffered through multiple failed implementation projects of Microsoft Dynamics NAV before choosing to engage with Rand Group. Our team of software engineers and industry experts will be able to rescue the project and implement Dynamics NAV for 40 users. Rand Group has been a long-term support partner for Aegis and continues to maintain NAV through user training, error resolution, and customizations.
Ensure implementation’s success with other Rescue & Recovery services
Implementing a new Microsoft solution can be a complex project. Rand Group is your partner to ensure your implementation is successful so your solution continues to add value to your organization. Discover our other rescue and recovery services beyond failed Microsoft implementations below to get your software back to serving your business needs.
Implementation Health Check
Performing an Implementation Health Check will uncover what your Microsoft solution currently does, what it can’t do, and what it could do for your users. Our team will evaluate your current system to provide a detailed action plan to identify areas for optimizations.
Improve Implementation ROI
Rand Group is your partner to evaluate your software and identify areas for improvement to boost your return on investment. Our approach to improving ROI aims at understanding your requirements first and then advising on the best approach to elevating your implementation specific to your business and users.
Performance Optimization
ERP and CRM solutions are large and complex business applications that can run slowly if not maintained regularly. Our team will run a full diagnostic on all of your Microsoft systems and provide recommendations on how to optimize performance.
Related Insights
How much does 1 hour of downtime cost the average business?
Infrastructure matters. When your network or applications unexpectedly fail or crash, it can have a direct and far reaching impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business.
Are your software applications in need of a health check?
Rand Group can perform a full evaluation of your current system and processes and will provide insight into how you measure up. This consultative service is beneficial when determining if you are getting the most out of your software.
5 signs you should breakup with your support partner
Does the relationship with your current support provider feel unstable? Did it start out strong but then starts to decline? Have you increasingly felt that the partnership is not what it used to be? Discover the 5 signs that it may be time to break up with your support partner.
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