How much does it cost to migrate from Salesforce to Dynamics 365?

A Salesforce to Dynamics 365 migration typically costs between $15,000 and $100,000 or more, depending on project scope and complexity. Data volume, customizations, integrations, and the chosen migration strategy all affect the total cost.

How long does a Salesforce to Dynamics 365 migration take?

A Salesforce to Dynamics 365 migration can take anywhere from 2 weeks to 9 months or longer. Simple migrations with clean data and standard processes can be completed in a few weeks, while complex implementations with extensive customizations and integrations take longer.

What Salesforce data can be migrated to Dynamics 365?

Salesforce data that can be migrated to Dynamics 365 includes accounts, contacts, leads, opportunities, activities, and supported custom records. Organizations can also transfer selected historical data, attachments, product information, and service cases based on their business requirements.

Is there a Microsoft tool for migrating Salesforce to Dynamics 365?

Yes, Microsoft Dynamics 365 Activate is an AI-assisted tool that helps organizations assess Salesforce environments, map data, and migrate supported records to Dynamics 365 Sales and Dynamics 365 Customer Service. The tool is currently in public preview and is intended for evaluation and testing rather than production migrations.

Can Salesforce custom objects and workflows be migrated to Dynamics 365?

Salesforce custom objects and fields can be mapped to Microsoft Dataverse, but workflows and custom code may need to be rebuilt. Salesforce Flow, Apex code, and other automations do not transfer directly and may require Power Automate, Dynamics 365 configuration, or custom development.

Can you continue using Salesforce during a Dynamics 365 migration?

Yes, most organizations can continue using Salesforce while Dynamics 365 is being configured, tested, and prepared for deployment. A planned cutover and final data synchronization help ensure new or updated Salesforce records are transferred before users switch systems.

Do you need to migrate all historical Salesforce data to Dynamics 365?

No, organizations do not need to migrate all historical Salesforce data into Dynamics 365. Many businesses transfer active records and relevant customer history while archiving older information that is not needed for daily operations, reporting, or compliance.