Revolutionize customer experiences with Dynamics 365 Customer Insights
Welcome to Dynamics 365 Customer Insights, the key to elevating your organization’s customer experiences. This powerful solution is designed to empower your teams and lay the foundation for personalized, responsive, and connected customer journeys across sales, marketing, and service.
Capabilities
Microsoft Dynamics 365 Customer Insights seamlessly combines a powerful Customer Data Platform with real-time journey orchestration, enabling organizations to unlock unparalleled insights and customer experiences.
Pricing
Dynamics 365 pricing is designed to be flexible and scalable, ensuring that organizations of all sizes can benefit from Dynamics 365 Customer Insights. Discover D365 Customer Insights’ flexible pricing options.
Implementation
At Rand Group with prioritize client success. We understand the importance of a smooth implementation process. Our team is ready to work closely with yours to ensure a successful implementation. Learn how our methodology sets us apart.
Support
Our dedicated support team is available to assist you every step of the way. From onboarding to troubleshooting, we’re here to ensure your experience with the Dynamics 365 platform is seamless and productive.
Dynamics 365 Customer Insights unleashes personalized journeys and unified excellence
Dynamics 365 Customer Insights offers a myriad of benefits to organizations, revolutionizing their approach to customer engagement. One key advantage is the ability to enable the creation of personalized and connected customer journeys spanning sales, marketing, and service teams. This is achieved through the integration of a customer data platform and real-time journey orchestration, freeing teams from the shackles of fragmented data and laborious manual content creation. By harnessing Copilot in Customer Insights, the platform enhances creativity by providing recommended content ideas, breaking down barriers for teams and facilitating efficient data access and targeting of specific segments.
Rand Group is your dedicated Microsoft Dynamics 365 Customer Insights partner, bringing a wealth of expertise and commitment to organizations looking to harness the full potential of this intelligent solution.
Leverage the power of AI in Dynamics 365
Marketers gain a powerful ally as Copilot transforms their goals into reality. Copilot revolutionizes marketing journey creation by enabling users to employ everyday conversational language, eliminating the need for extensive product knowledge.
Elevating customer engagement with personalized customer journeys
Dynamics 365 Customer Insights paves the way for organizations to forge personalized and connected customer journeys across sales, marketing, and service teams. Say goodbye to fragmented data and manual content creation as this powerful system allows seamless collaboration.
Seamless hand-off from marketing to sales and service
Customer Insights provides sellers with a streamlined timeline of customer interactions, prioritized leads, and personalized product recommendations. Simultaneously, customer service agents leverage predictive insights for personalized service.
Featured Video
See Microsoft Dynamics 365 Customer Insights in action
Witness the power of unified customer data, real-time journey orchestration, and the seamless integration of Copilot, all working harmoniously to elevate your organization’s customer experiences. Don’t just imagine the future; watch it unfold in this informative product overview video.
Drive market positioning with Copilot
In the realm of Dynamics 365 Customer Insights, the integration of AI, particularly Microsoft Copilot, plays a pivotal role in facilitating market positioning. Microsoft Copilot’s AI capabilities provide invaluable assistance in content creation, offering recommended ideas that align with your audience.
Got questions?
Contact a Dynamics 365 Customer Insights expert
Related Insights
Breaking down the Dynamics 365 Customer Insights 2024 release wave 1
Discover the Dynamics 365 Customer Insights 2024 release wave 1, where cutting-edge features redefine customer engagement strategies. From revolutionizing campaign creation with Copilot to enhancing email A/B testing capabilities, discover how businesses can leverage these advancements to elevate customer experiences and drive conversions.
What is Dynamics 365 Customer Insights?
Learn what Dynamics 365 Customer Insights is and how it revolutionizes customer data management. Discover its features, including unified customer views and AI-driven insights, for enhanced customer engagement and business success.
What is the new name of Dynamics 365 Marketing?
Recently, Dynamics 365 Marketing has undergone a rebranding and is now being known as Dynamics 365 Customer Insights – Journeys. It’s important to note that this change is only in the name and not a merge between or within apps. The Marketing app functionality remains the same, offering outbound and real-time modules.