Check in on how your ERP implementation is serving your business
Rand Group’s Microsoft implementation health check reviews and evaluates your systems to ensure they are being optimized to their full potential. If your ERP or CRM is not working as expected or you are not realizing the benefits you expected, our team of solution experts will evaluate your system and interview your users to determine pain points and inefficiencies so we can provide recommendations for improvements.
Understand what your system can, can’t, and could do with an Implementation Health Check
Software implementations are a huge investment and should provide value to an organization over a long period of time. However, we often see systems that stop developing after implementation, especially if the solution was implemented years ago. As your business grows and evolves, it’s important that your key business solutions evolve with you, especially something as essential as your ERP. If you are unsure if your software is optimized to meet your business processes, Rand Group offers an implementation health check to uncover how you are currently using your system and what functionalities you aren’t using that could add value. We will also identify any modules or settings that may be configured improperly.
Ensure your ERP delivers as much value as possible with Rand Group as your trusted Microsoft partner to review the health of your system and provide guidance, feedback, and issue resolution for your solution. By performing an implementation health check we will ensure you are taking full advantage of your system by identifying and rectifying security issues, reducing the risk and costs of your solution, and advising on the latest solution components to build on the current solution.
Thorough ERP system "check up"
Rand Group will evaluate your current ERP system to review the configurations, settings, add-ons, integrations, and customizations, to ensure they are operating properly. We will also identify areas for improvement.
Interviewing users to understand the full picture
Rand Group will spend time with your key ERP users to discover how your system is currently being used and diagnose frustrations, pain points, and desired improvements.
Action plan to close gaps
After discovering any issues, Rand Group will highlight and suggest improvements to your solution and support your journey to optimizing your solution to meet the unique needs of your business.
White Paper
How to choose the right Microsoft Partner for business support
The right Microsoft Support Partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Microsoft Support Partner plus get a list of questions to use when evaluating partners.
White Paper
How to choose the right Microsoft Partner for business support
The right Microsoft Support Partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Microsoft Support Partner plus get a list of questions to use when evaluating partners.
Optimize your solution with other Rescue & Recovery services
Rand Group offers a range of Rescue & Recovery services to ensure your ERP, CRM, or other business application helps achieve your organizational goals, allows your users to work efficiently, and delivers a strong return on investment. Our team of Microsoft-certified solution architects and software engineers are here to help diagnose and solve problems.
Failed Implementation Recovery
Recover your failed implementation with Rand Group as your partner. At any stage of a failing ERP or CRM implementation, we can join your project and perform recovery. Our team will look at what has already been done and create an action plan for making adjustments to get the project back on track.
Improve Implementation ROI
Rand Group is your partner to evaluate your software and identify areas for improvement to boost your return on investment. Our approach to improving ROI aims at understanding your requirements first and then advising on the best approach to elevating your implementation specific to your business and users.
Performance Optimization
ERP and CRM solutions are large and complex business applications that can run slowly if not maintained regularly. Rand Group will monitor and analyze the performance of your system based on latency, execution time, memory usage, disk space, bandwidth, and more, then provide recommendations.
Related Insights
How much does 1 hour of downtime cost the average business?
Infrastructure matters. When your network or applications unexpectedly fail or crash, it can have a direct and far reaching impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business.
Are your software applications in need of a health check?
Rand Group can perform a full evaluation of your current system and processes and will provide insight into how you measure up. This consultative service is beneficial when determining if you are getting the most out of your software.
5 signs you should breakup with your support partner
Does the relationship with your current support provider feel unstable? Did it start out strong but then starts to decline? Have you increasingly felt that the partnership is not what it used to be? Discover the 5 signs that it may be time to break up with your support partner.
Let’s talk about how we can transform your business
