Dedicated, rapid Dynamics 365 Sales support
Our goal is to ensure your business and users have as smooth a work day as possible, leveraging Dynamics 365 Sales to drive demand for your products and close sales. Whether you need support for Dynamics 365 Sales or additional assistance, Rand Group offers comprehensive business and technical support to transform your sales operations.
Responsive and efficient Dynamics 365 Sales support plans
Dynamics 365 Sales leverages AI to streamline repetitive tasks and create successful sales strategies that your team can utilize to increase win rates. With Dynamics 365 Sales, combine the power of sales force automation with AI-driven insights to provide your prospects and customers with unique, personalized experiences that can build trust and close more deals.
Rand Group offers flexible support plans to help you maximize the potential of your solution by minimizing downtime, training your users, implementing new modules and add-ons, and performing system maintenance. We are dedicated to the success of your business and are here to support your Dynamics 365 Sales application to help you grow your customer base, enhance sales strategies, and drive user success.
As a Microsoft Business Applications Solution Provider, we have developed a proven methodology for everything we do. Our clients benefit from the security of working with disciplined professionals who are logical, meticulous, and resourceful to resolve issues in a timely manner. Dynamics 365 Sales support plans are designed to meet your software needs both short-term and long-term.
- Operational support, troubleshooting, and salesperson system training
- Software development and system customizations tailored to your sales and marketing processes
- End-user training to encourage user adoption
- Integration with other Dynamics 365 applications, Power Platform tools, and third-party systems
- Development of sales and marketing strategies
- Licensing guidance and features selection
Guaranteed Response Time
Flexible Support Contracts
Real-time Support Portal
Dedicated Team of Experts
Industry & Business Acumen
Create a powerful sales strategy
Rand Group is your support partner to ensure you get all that Dynamics 365 Sales has to offer by helping you leverage sales strategies to streamline processes and track customer interactions effectively. Easily automate repetitive tasks, manage your sales pipeline, and personalize customer engagement to boost efficiency and close more deals.
Rand Group is your partner to help you build a sales strategy that:
- Optimizes sales performance and win rates
- Drives demand and increases lead generation
- Designs interactive customer journeys
- Effectively manages the sales pipelines
Keep your team working efficiently with targeted user training
Dynamics 365 Sales is a powerful tool that can significantly enhance your sales operations and drive business success. To maximize your return on investment and ensure high adoption rates, Rand Group’s support team offers comprehensive training specifically designed to equip your team with the skills needed to fully leverage Dynamics 365 Sales.
Our targeted user training will help your team:
- Ensure your team fully utilizes all features of Dynamics 365 Sales to get the most value from your investment
- Encourage widespread and effective use of the system
- Improve productivity by teaching best practices and advanced features to streamline sales processes
- Equip your team with the knowledge to use Dynamics 365 Sales for better sales outcomes and higher win rates
Would I recommend Rand Group? Without hesitation. They have time and time again proven their ability to deliver the results we need on both the small challenges as well as the large projects.
Predict and manage sales with confidence using AI
Dynamics 365 Copilot is an AI-driven assistant embedded within Dynamics 365 Sales, offering personalized, context-aware assistance to users. It helps automate tasks, analyze data, and provide insights to optimize business operations. By leveraging artificial intelligence, Copilot delivers real-time insights, automates routine tasks, and supports decision-making. Copilot in Dynamics 365 Sales significantly enhances seller productivity by reducing the time spent on administrative tasks.
Rand Group’s support team can help you utilize Dynamics 365 Copilot to:
- Automate routine tasks: Streamline daily tasks to save time and increase productivity.
- Generate real-time insights: Access valuable data insights to make informed, data-driven decisions.
- Enhance customer engagements: Use AI-driven summaries and updates to stay prepared and responsive.
- Improve sales strategies: Leverage AI to refine and optimize your sales approaches for better outcomes.
White Paper
Not all Dynamics 365 Sales support is the same
In order to maximize the benefits of Dynamics 365 Sales, choosing the right support partner is critical. However, selecting the wrong partner can introduce risk to your operations and significantly increase costs in the long run. Rand Group has developed our own criteria to give businesses a list of questions to ensure they select the right partner.
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