Jet Reports
Jet Analytics
Jet Hub
See how the Rand Group support portal gives clients real-time visibility into their support activity in one centralized location. The portal makes it easier to understand where support requests stand, how support hours are being used, and what is included in your current contract.
In this demo, you’ll see how to manage active and resolved cases, review your full support history, submit new requests, and monitor support usage over time. You’ll also learn how the portal helps you stay informed about contract status, remaining hours, and overall support activity.
In this video, you’ll see how to:
Track active and resolved support cases and view detailed case information.
Submit new support requests, questions, and enhancement needs directly through the portal.
Monitor support hours, contract status, usage trends, and available support time.
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