Implement your CRM solution with Rand Group
Our highly skilled team of specialists can implement and customize your customer relationship management (CRM) solution of choice. As both a Microsoft and NetSuite partner, Rand Group has expertise in implementing a wide range of Microsoft and NetSuite CRM applications.
Implement a CRM solution tailored to your businesses’ unique needs
Activate digital selling, elevate customer experiences, and resolve customer issues the first time with a powerful CRM platform. Microsoft offers Dynamics 365 Customer Engagement apps including Field Service, Project Operations, Sales, Marketing, and Customer Service, while NetSuite offers its own CRM.
With Rand Group as your implementation partner, our team of experts will guide your business through choosing the solutions you need. Then we will identify unique processes and come up with a plan to implement your CRM with customizations and configurations tailored to your users. From configuration and data migration to training and user adoption, Rand Group will be with your organization every step of the way to ensure a smooth transition onto your CRM application of choice.
Customized to your processes
Our team of software engineers can build custom solutions in Dynamics 365 apps and NetSuite based on your unique business processes. We also offer extensive training to help your users adapt existing processes and workflows to out-of-the-box functionality.
Integration with your current technology stack
In our implementation projects, our goal is to consistently align with business strategy and existing technology solutions. Prior to implementation, Rand Group will evaluate your technology stack, then our team of software engineers will design your new CRM to connect seamlessly.
Proven implementation methodology
Rand Group has been offering services for clients since 2003. In that time, our team has perfected the implementation methodology from Envisioning and Design, Configuration and Customization, Data Migration, User Acceptance Testing and Training, Deployment, and User Adoption.
White Paper
10 CRM software selection mistakes that spell failure
CRM solutions come in all shapes and sizes, so choosing the right fit depends on your business’ complexities, compliance requirements, and deployment method. Adopting a solution involves many moving parts and the selection process should be diligent and thorough. Download this whitepaper to see 10 all-too-common mistakes and how to avoid them.
White Paper
10 CRM software selection mistakes that spell failure
CRM solutions come in all shapes and sizes, so choosing the right fit depends on your business’ complexities, compliance requirements, and deployment method. Adopting a solution involves many moving parts and the selection process should be diligent and thorough. Download this whitepaper to see 10 all-too-common mistakes and how to avoid them.
Choose a Microsoft or NetSuite application for your CRM needs
Rand Group will help you select the solution or solutions you need then implement to ensure an excellent customer experience with your brand across all interactions.
Dynamics 365 Field Service
Dynamics 365 Field Service transforms your business from a scheduled services model to predictive maintenance and scheduling triggered by IOT data. Customize your implementation with Remote Assist.
Dynamics 365 Project Operations
Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single solution to help you win more deals, accelerate project delivery, and maximize profitability.
Dynamics 365 Sales
Dynamics 365 Sales helps organizations close more deals with actionable insights. It helps streamline time-consuming tasks such as data entry and email tracking so sales can focus on building relationships.
Dynamics 365 Marketing
Create multi-channel campaigns, nurture leads, use rules based segmentation to identify target audience and gather insights to improve marketing performance with Dynamics 365 Marketing.
Dynamics 365 Customer Service
Win customers for life, provide personalized engagements, and self-service support. Gain visibility into customer interactions with dashboards and reports in Dynamics 365 Customer Service
NetSuite CRM
NetSuite’s Customer Relationship Management (CRM) software provides a complete picture of the entire customer lifecycle, from leads and opportunities to sales orders and support.
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Let’s talk about how we can transform your business
