Schedule a health check for your ERP system
Is your ERP running at top speed? Are you still getting the full value from the software? Perhaps its been a few years since you implemented the solution. In an Implementation Health Check, Rand Group will evaluate your ERP and its configurations, any add-ons, customizations, and integrations, as well as interview end users to determine pain points, frustrations, and inefficiencies, then provide recommendations for improvements.
Discover what’s working and what’s not in an Implementation Health Check
As your business grows and evolves, it’s essential that your business solutions evolve with you, especially something as core as your ERP. Undergoing an Implementation Health Check will showcase what your ERP currently does, what it can’t do, and what it could be doing for your business. Especially if your solution was implemented years ago, your business processes could have changed and your ERP no longer supports those as efficiently as it could. A specific module or setting might have been configured improperly or an integration with another application isn’t working at full speed. Additionally, a health check will also uncover functionality that you aren’t using but could be.
Rand Group is both a certified Microsoft gold partner and NetSuite Solution Provider with a team of experienced software engineers and solution consultants that will spend time both diagnosing your ERP system and understanding your business processes. After getting the entire picture of how your implementation is functioning and users utilize the system, we will deliver a plan to get your ERP back to delivering value.
In-depth ERP health check
Our software engineers will dig into your ERP system and review the configuration, settings, add-ons, integrations, and customizations to check that all elements are working as desired,
Discussions with users to grasp the entire picture
Rand Group will interview your key ERP users to identify how the software is being used, plus any pain points, frustrations, and desired improvements.
Detailed plan to make adjustments
After diagnosing any issues or areas for optimization, Rand Group will provide recommendations, including an action plan to close gaps between what your business needs and what the ERP offers.
White Paper
How to choose the right partner for business support
The right support partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Support Partner plus get a list of questions to use when evaluating partners.
White Paper
How to choose the right partner for business support
The right support partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Support Partner plus get a list of questions to use when evaluating partners.
Other Rescue & Recovery services to ensure long-term software success
Rand Group offers a variety of Rescue & Recovery services to ensure your ERP, CRM, or other business solution assists your organizational goals, helps your users to work efficiently, and delivers strong return on investment. Whether you have been using a software for years or are in the middle of an implementation project, Rand Group’s solution architects and software engineers are here to ensure success.
Failed Implementation Recovery
There are a number reasons why a software implementation project can fail or not deliver the results you expected. Rand Group is experienced at recovering ERP and CRM implementations and delivering software as expected to meet business requirements.
Improve Implementation ROI
Is your software not living up to expectations and making the positive impact on your business that you expected? Rand Group will evaluate your existing software and business processes and uncover ways to get more return out of your technology investment and elevate your ERP or CRM implementation.
Performance Optimization
Performance optimization is key to ensure your software applications works efficiently for your business users. Rand Group will monitor and analyze the performance of your system based on latency, execution time, memory usage, disk space, bandwidth, and more, then provide recommendations.
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How much does 1 hour of downtime cost the average business?
Infrastructure matters. When your network or applications unexpectedly fail or crash, it can have a direct and far reaching impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business.
Are your software applications in need of a health check?
Rand Group can perform a full evaluation of your current system and processes and will provide insight into how you measure up. This consultative service is beneficial when determining if you are getting the most out of your software.
5 signs you should breakup with your support partner
Does the relationship with your current support provider feel unstable? Did it start out strong but then starts to decline? Have you increasingly felt that the partnership is not what it used to be? Discover the 5 signs that it may be time to break up with your support partner.
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