Get the most out of your ERP or CRM with customizations
Rand Group’s software engineering team will tailor your Microsoft or NetSuite ERP or CRM solution to meet your specific business needs and create efficiencies for your users by customizing the application through the use of various technologies.
Design your ERP or CRM to work better for your users and business processes
While Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems are built to meet industry standard business processes, many companies find the need to customize because standard, out-of-the-box functionality doesn’t always align with unique needs. Leading providers Microsoft and NetSuite both offer solutions that are highly configurable and designed to work seamlessly with other products.
Rand Group offers customization for Microsoft’s ERP offerings — including Dynamics 365 Business Central, Dynamics 365 Finance & Operations, Dynamics NAV, and Dynamics GP — plus Microsoft CRM solutions such as Dynamics 365 Sales, Marketing, Field Service, Customer Service, and Project Operations. Additionally, Rand Group offers customization for NetSuite ERP and NetSuite CRM. Our team of software engineers will tailor your solution to work with your business’ processes and train users on how to utilize it.
From small adjustments to new modules
Our software engineers have extensive knowledge on how to make small tweaks such as adding new fields or records, plus the ability to add entirely new modules and functionality.
Custom development framework
Rand Group utilizes a custom development framework to plan, test, then execute customizations using NetSuite technologies such as SuiteCloud, SuiteScript, SuiteBuilder, plus Microsoft’s X++, AL, and C/AL.
Work with a certified partner
Rand Group is both a Microsoft gold partner and a certified NetSuite Solution Provider with nearly 20 years of experience and offers a wide variety of products including implementation, integration, customization services, and more.
White Paper
7 ways organizations are building resilience and agility with Cloud ERP
Built on a unified, single platform, NetSuite promotes collaboration across your organization and is the ideal solution for fast-growing businesses. Explore this white paper to learn how using a Cloud ERP solution helps organizations through times of uncertainty when visibility and compliance is crucial in day-to-day business operations.
White Paper
7 ways organizations are building resilience and agility with Cloud ERP
Built on a unified, single platform, NetSuite promotes collaboration across your organization and is the ideal solution for fast-growing businesses. Explore this white paper to learn how using a Cloud ERP solution helps organizations through times of uncertainty when visibility and compliance is crucial in day-to-day business operations.
Create new functionality or add on modules
Extend your ERP or CRM to do more for your business by adding new functionality or modules. Rand Group will help your team identify any areas where out-of-the-box functionality does not completely meet your business needs, then develop a plan for building and implementing new functionality.
Examples of ERP and CRM customizations created by Rand Group include:
- A custom rentals module to manage equipment rentals
- A custom maintenance module to track and managed fixed asset maintenance
- Functionality to integrate with third parties such as UPS, ADP, and Amex
- Extension of existing functionality, such as additional validation, approval, or tracking
Workflows tailored to your processes
Most ERP and CRM systems feature pre-configured workflows that connect business-process tasks performed by different users. Organizations often have business scenarios that require a workflow event or response that is not available out-of-the-box. Our team can create custom workflows either through application code within Microsoft or NetSuite or by building a workflow in Power Automate or SuiteFlow to ensure your solution optimizes your business processes.
Personalize screens for different departments and users
Microsoft and NetSuite solutions can be highly customized to meet the specific needs of a department or a single user to only display the information they need. Choose the information a group of users need to view to help them work more efficiently.
Examples of personalization include:
- Change a role center, workspace or dashboard layout
- Build a custom filter for a list page to display desired data
- Add new fields to a specific view or table
- Add tiles, lists, and links to workspaces
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Top 3 vital strategies for ERP Software Data Migration
Are you planning to migrate your data to a new ERP system? Then, you need to be equipped with practical strategies! Here are the top 3 strategies for ERP data migration that can help you ensure a smooth and successful ERP data migration.
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