Keep your applications running at full speed
Does it feel like your ERP or CRM solution is running slow or taking a long time to perform certain functions? Performance optimization is essential to ensure your software applications work efficiently for your business users. Rand Group will monitor and analyze the performance of your system based on latency, execution time, memory usage, disk space, bandwidth, and more, then provide actionable recommendations.
Rand Group will conduct performance optimization on your business applications
ERP and CRM solutions are large and complex business applications that can slow down if not maintained regularly. None of your users want to use an application that takes a long time to load, which could threaten user productivity. Factors that contribute to performance include: server speed, database setup, your network, hardware, customizations and more. Whether your solution is deployed on-premise on your own servers, hosted at a third party data center, or fully cloud-based, Rand Group is your partner to run performance optimizations and ensure your software doesn’t slow your business down.
Rand Group offers a team of experienced software engineers, solution architects, and data scientists trained on a variety of ERP and CRM software, including Microsoft and NetSuite solutions. We will run full diagnostics on your system then deliver recommendations on how to optimize performance, such as performing database maintenance, optimizing customizations, upgrading your system, or implementing a data warehouse.
End-to-end system diagnostics
Rand Group software engineers and data scientists will run a full system diagnosis of your ERP or CRM solution based on latency, execution time, memory usage, disk space, bandwidth, and more. We will also look at your database and identify if any maintenance or cleanup is required.
Inspect integrations and wider technology stack
Our team will also inspect your existing technology stack and test any integrations to your ERP or CRM systems to identify if there are opportunities to improve performance, efficiency, and data flow.
Work with an experienced partner
Rand Group has been offering services for clients since 2003, and is a Microsoft gold partner, NetSuite Solution Provider, Solver partner, and certified insightsoftware partner. We possess extensive knowledge to support all business solutions from implementation to optimization.
White Paper
How to choose the right partner for business support
The right support partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Support Partner plus get a list of questions to use when evaluating partners.
White Paper
How to choose the right partner for business support
The right support partner can help optimize your systems and get value out of your software investment, while the incorrect partner can put your business at risk. Read the top 7 Criteria for Choosing a Support Partner plus get a list of questions to use when evaluating partners.
Other Rescue & Recovery services to ensure long-term software success
Rand Group offers a variety of Rescue & Recovery services to ensure your ERP, CRM, or other business solution assists your organizational goals, helps your users to work efficiently, and delivers strong return on investment. Whether you have been using a software for years or are in the middle of an implementation project, Rand Group’s solution architects and software engineers are here to ensure success.
Implementation Health Check
Is your ERP working as expected? In the Implementation Health Check, Rand Group will evaluate system settings and configurations, any add-ons, customizations, and integrations, as well as interview end users to determine pain points, frustrations, and inefficiencies, then provide recommendations for next steps.
Failed Implementation Recovery
There are a number reasons why a software implementation project can fail or not deliver the results you expected. Rand Group is experienced at recovering ERP and CRM implementations and delivering software as expected to meet business requirements.
Improve Implementation ROI
Is your software not living up to expectations and making the positive impact on your business that you expected? Rand Group will evaluate your existing software and business processes and uncover ways to get more return out of your technology investment and elevate your ERP or CRM implementation.
Related Insights
How much does 1 hour of downtime cost the average business?
Infrastructure matters. When your network or applications unexpectedly fail or crash, it can have a direct and far reaching impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business.
Are your software applications in need of a health check?
Rand Group can perform a full evaluation of your current system and processes and will provide insight into how you measure up. This consultative service is beneficial when determining if you are getting the most out of your software.
5 signs you should breakup with your support partner
Does the relationship with your current support provider feel unstable? Did it start out strong but then starts to decline? Have you increasingly felt that the partnership is not what it used to be? Discover the 5 signs that it may be time to break up with your support partner.
Let’s talk about how we can transform your business
