Take your business to the next level with SuiteSuccess Retail
Applying deep industry expertise, SuiteSuccess Retail delivers commerce, marketing, sales, management, sourcing, warehousing, and support capabilities built into one platform. SuiteSuccess Retail is designed for organizations that are looking for a rapid implementation centered around retail best practices.
Leverage a unified solution to accelerate your organization’s growth and innovation
Retailers relying on aged, legacy ERP systems face many challenges as the pace of change in business accelerates. Many organizations struggle with inefficient order processes and inaccuracies, manual processes that cannot scale, and difficulty expanding into multiple channels. SuiteSuccess Retail is a unified suite that will give your organization a single view of customers, orders, items and inventory. Enhance customer experience by adding eCommerce or other omnichannel capabilities as more and more customers move online. Designed for retail companies who are headed for growth, NetSuite provides a dynamic, easy-to-use platform that is highly scalable.
Traditional software installation cycles are long, involve significant upfront investments, and benefits are not always visible immediately. As an Oracle NetSuite Solution Provider, Rand Group business application experts are recognized as leading specialists in implementing rapid cloud solutions across industries. Our NetSuite clients benefit from our Rand Group methodology delivering software on time, as promised.
Connected ERP, CRM, and more
From marketing to cross-channel order management and fulfillment, NetSuite is a fully unified business management platform built in the cloud for fast-growing retail businesses.
Built-in reporting, KPIs, and unified insights
Gain a complete picture of your business with built-in intelligence and key performance indicators for a unified view of operations. Make strategic decisions with real-time data and insights on market trends and customer intents.
Rapid implementation using industry best practices
Reduce time and money spent on configurations and custom development with SuiteSuccesss Retail, a pre-configured solution that leverages industry knowledge and settings tailored to your organization.
Organizations that implement SuiteSuccess Retail experience measurable ROI
3% to 5% increase in customer loyalty
5% to 25% reduction in out of stocks
30% to 50% decreased time to resolve customer issues
SuiteSuccess Retail includes all of the following process areas and functionality
Procurement
Procurement and replenishment covers all aspects of item procurement, movements between locations, and accounts payable processing. Configure approval workflows based on your company’s requirements to approve purchase orders. Maintain detailed vendor records and manage vendor payments.
Order Management
Manage the lifecycle of an order from the moment of creation to delivery and post-sales service. Take advantage of the prebuilt marketplace and eCommerce integrations. Validate orders with seamless sales order approval workflows. Increase visibility into line-level margin reporting with pre-built reports and searches.
Inventory Management
Handle the entire lifecycle of an item from creation to managing and pricing, to retiring old and unused items. Unlock real-time visibility into stock levels, movement tracking, and item history. Pre-built searches and reports will give your organization insight into overstocked items. Item 360 provides insight into inventory profitability.
Marketing
Utilize a single system of record for your marketing processes. Target the right audience for your marketing campaign with templates and groups. Seamlessly evaluate campaign effectiveness and track sales directly against campaigns. Configure promotions using the native SuitePromotions engine.
Financial Management
Financial management encompasses all accounting-related activities including segmentation maintenance, journal entry, reconciliations, period close, and financial reporting. Reduce manual, time-consuming reporting with pre-built retail-specific reporting.
CRM
Track customers, keep them satisfied, and retain existing customers. Benefit from a 360-degree view of your customers to grow your business and increase win rates. Provide a 24/7 customer center for your customers to submit cases and access account information.
Return to Credit and Debit
Simplify the return process with payment management in NetSuite that provides flexible options for making and receiving payments to or from customers and vendors that saves time, reduces processing costs, and improves workflows.
Item management
Establish multiple price levels and customer- and currency-specific pricing. Easily create promotions for all sales channels — including store, online, contact centers, and sales orders. Track item record updates and history to capture historical price changes.
White Paper
Discover your pathway to success with SuiteSuccess Retail
NetSuite has a deep understanding of retail business and has leveraged this experience to develop SuiteSuccess Retail. Download this whitepaper to learn more about NetSuite’s methodology and how it delivers a unified and phased pathway to organizational success and scalability.
White Paper
Discover your pathway to success with SuiteSuccess Retail
NetSuite has a deep understanding of retail business and has leveraged this experience to develop SuiteSuccess Retail. Download this whitepaper to learn more about NetSuite’s methodology and how it delivers a unified and phased pathway to organizational success and scalability.
NetSuite solutions are built-in with SuiteSuccess Retail
NetSuite’s built-in features allow flexibility to quickly and easily add functionality. Scale as your business grows and streamline mission-critical processes. The following solutions are included in SuiteSuccess Retail:
ERP
NetSuite’s enterprise resource planning (ERP) system includes everything your business needs – from financial management to inventory, supply chain and warehouse management.
CRM
NetSuite’s customer relationship management (CRM) software provides a complete picture of the entire customer lifecycle, from leads and opportunities to sales orders and support.
Analytics
NetSuite offers embedded real-time insights across the entire platform using SuiteAnalytics. Eliminate the complexities of using siloed reporting tools, data integration, and data warehousing.
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