Mann Eye modernizes financial operations with NetSuite and Rand Group

Mann Eye Center was operating on Microsoft Dynamics GP (Great Plains), a system that had become increasingly inefficient and outdated for the organization’s growing needs. The accounting team faced significant delays in routine tasks, such as generating reports, which could take up to 20 minutes. The system’s lack of flexibility and modern integration capabilities made it difficult to scale operations or automate workflows. As the organization expanded across 17 locations, the limitations of the legacy system became more pronounced, creating bottlenecks in financial reporting and decision-making.

• Reporting was slow, inefficient, and difficult to report by location and department
• Limited automation and integration capabilities
• System performance bottlenecks hindered productivity
• Lack of scalability for future growth
• On-premise solution required significant IT costs

The transition to NetSuite has significantly transformed Mann Eye Center’s financial operations. Reporting processes that once consumed valuable time now run in seconds, allowing the accounting team to focus on strategic initiatives rather than manual tasks. The integration of DocuPeak and AvidPay has automated the accounts payable process, reducing errors and manual effort. With NetSuite’s scalable infrastructure, Mann Eye has been able to support its expansion without adding headcount to the accounting team. The system’s flexibility and performance have enabled better decision-making, improved vendor relationships, and enhanced operational control.

• AP report generation time reduced from 20 minutes to under 10 seconds
• Invoice processing accelerated from multi-day cycles to same-day approvals
• Improved reporting accuracy and speed, with ability to report against multiple locations and departments
• Scalable system supported 40-50% revenue growth
• 99.9% uptime with NetSuite and reduced load on IT team