Harnessing the full power of NetSuite—a strategic partnership with Rand Group
Unified Women’s Healthcare (UWH), a dynamic organization specializing in women’s healthcare, faced significant operational challenges due to the underutilization of NetSuite, their existing business management solution. Their previous partner failed to harness NetSuite’s full capabilities. To overcome these obstacles, UWH entered into a strategic partnership with Rand Group, an experienced NetSuite Solution Provider. This collaboration resulted in a transformative experience, optimizing UWH’s operations with NetSuite.
Client Unified Women’s Healthcare
Harnessing the full power of NetSuite – A strategic partnership with Rand Group
Unified Women’s Healthcare (UWH), a dynamic organization specializing in women’s healthcare, faced significant operational challenges due to the underutilization of NetSuite, their existing business management solution. Their previous partner failed to harness NetSuite’s full capabilities. To overcome these obstacles, UWH entered into a strategic partnership with Rand Group, an experienced NetSuite Solution Provider. This collaboration resulted in a transformative experience, optimizing UWH’s operations with NetSuite.
Client Unified Women’s Healthcare
The Goal
To fully leverage NetSuite’s capabilities for effective accounting management, streamlined processes, and enhanced operational efficiency.
The Outcome
A streamlined accounting process, significant reduction in time wastage, improved data accuracy, and quantifiable operational improvements.
The level of care, thoughtfulness, and in-depth knowledge provided by Rand Group exceeded our expectations. We now have a partner who not only understands NetSuite but also comprehends the intricacies of accounting and finance.
Rand Group has become an extension of our internal technical team, providing invaluable support as we continue to grow.
The challenge
UWH recognized the ability of NetSuite to handle their accounting requirements and simplify everyday tasks. Yet, they couldn’t experience the platform’s full potential – time-saving, process optimization, and fostering expansion – without the correct configuration. Their former partner was unable to leverage NetSuite’s robust capabilities to meet UWH’s operational needs. To unlock these benefits, UWH sought professional advice from a partner with comprehensive knowledge of the system as well as accounting expertise.
The principal challenges faced by UWH were:
- Improper implementation and utilization of NetSuite – UWH’s primary issues centered around an improper implementation, support, and setup of NetSuite. This left the full capabilities of NetSuite unused, leading to inefficiencies.
- Poor project documentation – Their prior partner failed to adequately provide documentation. The absence of project documentation left UWH struggling to understand what work has been done and hindered their ability to leverage NetSuite’s full capabilities.
- Convoluted solutions and scripting – Previous solutions relied heavily on complex scripting, rendering the system tricky to manage and comprehend.
- Knowledge gap – UWH’s prior partner lacked an understanding of the complex world of accounting and the intricacies of NetSuite, which inhibited the full utilization of NetSuite’s benefits.
Inefficient system utilization and convoluted solutions
The solution
UWH engaged Rand Group to help address and overcome their challenges. Rand Group’s team of accounting and solution experts were dedicated to optimizing UWH’s NetSuite environment, improve their operational efficiency, and overcome existing challenges. The Rand Group team concentrated efforts on simplicity and root problem resolution, demonstrating a capacity for out-of-the-box thinking.
- In-depth review: Conducted a comprehensive review of UWH’s NetSuite setup to identify areas for improvement aligned with operational goals
- Detailed documentation – Created detailed project documentation to minimize knowledge gaps, empowering UWH’s team with a thorough understanding of their NetSuite system
- Automation – Leveraged NetSuite’s automation potential to optimize manual processes like Positive-Pay, ultimately saving time and reducing the risk of human error
- System restructuring – Implemented a new subsidiary structure, optimized COA, and simplified scripts for effective management and easier navigation through UWH’s complicated hierarchy and account strings
- Maximized system utilization – Implemented a broader range of NetSuite’s functionalities, such as implementing an enhancement that allowed UWH to effortlessly track expenses that required repayment, providing a more comprehensive financial management solution.
The result
The strategic collaboration between Unified Women’s Healthcare (UWH) and Rand Group transformed everyday operations and expanded the adoption of NetSuite’s services for UWH. Rand Group’s experience and deep understanding of NetSuite’s functionalities, coupled with their unwavering dedication to problem-solving, helped redesign and redefine UWH’s operational structure. By simplifying convoluted scripts, implementing unutilized features, and automating manual tasks, UWH began noticing substantial improvements. Benefits of the partnership included:
- Operational efficiency: Enhanced NetSuite utilization and automation led to smoother, accelerated financial procedures
- Improved system performance: The system performed better overall due to more strategic usage of NetSuite
- Streamlined processes: The redesign of the subsidiary structure and the simplification of scripts led to a streamlined accounting process
- Time savings: Automation greatly reduced the time spent on tasks such as financial reconciliation, freeing up valuable resources for strategic endeavors
In retrospect, UWH acknowledged the instrumental role played by Rand Group’s attention to detail, the depth of technical expertise, and thoughtful consideration in the considerable progress they’ve made. UWH expressed only one critique: they wish they discovered Rand Group earlier.
UWH now looks forward to tackling future technological obstacles hand in hand with Rand Group, their trusted and proven partner.
Hours saved yearly with automation
Transformative projects in the last year where UWH relied on Rand Group's support
Take the next step with Rand Group
At Rand Group, we are committed to providing transformative solutions that empower our clients to reach new heights of business success, as shown in this case study. Our expert team works tirelessly to help organizations streamline their processes, improve efficiency, and maximize ROI. Contact us today and let’s discuss how we can transform your business journey together.
Take the next step with Rand Group
At Rand Group, we are committed to providing transformative solutions that empower our clients to reach new heights of business success, as shown in this case study. Our expert team works tirelessly to help organizations streamline their processes, improve efficiency, and maximize ROI. Contact us today and let’s discuss how we can transform your business journey together.