NetSuite 2025.1 release: Key updates and enhancements

The NetSuite 2025.1 release is packed with new features and enhancements to improve automation, scalability, and user experience. The release has updates focused on AI-driven insights, financial management, supply chain optimization, and industry-specific enhancements. In this blog, we will break down the key updates and enhancements you can expect in NetSuite 2025.1.

The NetSuite 2025.1 release introduces the AI-powered NetSuite Expert, a major enhancement to the SuiteAnswers knowledge center. This new AI-driven assistant uses retrieval augmented generation (RAG) capabilities from Oracle Cloud Infrastructure (OCI) to quickly find relevant help and support content. Instead of manually searching through multiple documents, users can now get concise, AI-generated answers to their NetSuite questions along with links to supporting documentation for deeper insights.

This makes it easier for NetSuite users to navigate the system, troubleshoot issues, and learn best practices without sifting through pages of support articles. Whether you’re a new user or an experienced administrator, the NetSuite Expert delivers faster, more relevant answers—helping businesses to be more productive and reduce time spent searching for answers.

The NetSuite 2025.1 release introduces powerful enhancements to NetSuite Narrative Reporting, a module within NetSuite Enterprise Performance Management (EPM) that uses generative AI to automate financial and management reporting. By dynamically generating narratives, explanations, and insights from financial and transactional data, this update reduces manual reporting and improves accuracy. Businesses can now combine financial statements, charts, and text in one report so all stakeholders can collaborate with real-time data.

Key features of Narrative Reporting:

• AI-powered report generation: Automatically drafts detailed explanations of financial trends, variances, and time-based comparisons.
• Exception-based narratives: Generates descriptions when data meets a predefined variance threshold.
• Causal analysis for exceptions: Identifies the top three contributors to an exception, offering deeper financial insights.
• Comparative analysis: Compares financial data across different time periods to highlight key changes and trends.

NetSuite Analytics Warehouse now has an AI-powered assistant to generate charts and data visualizations through natural language requests. Powered by the Oracle Analytics AI Assistant, this enables businesses to extract insights, uncover trends, and make data-driven decisions without technical expertise.

Key features:

• Conversational data analysis: Users can ask the AI assistant for reports, charts, or trends in natural language and simplify complex data queries.
• Auto-insights: With a single click AI will generate visualizations that highlight key business trends and insights.
• Explain feature: Digs deeper into trends and provides root cause analysis and visual explanations of data anomalies.
• Seamless integration: Users can refine AI-generated visualizations, customize reports, and incorporate insights directly into NetSuite workbooks for further analysis.

NetSuite 2025.1 introduces powerful AI-driven tools that give administrators and developers more control over AI-generated content and automation. With NetSuite Prompt Studio and the SuiteScript Generative AI API, businesses can refine AI-generated text for specific records and fields while also embedding generative AI capabilities into custom NetSuite extensions. These updates help companies tailor AI outputs to their needs, automate workflows, and enhance business operations.

NetSuite 2025.1 introduces powerful AI-driven tools to give administrators and developers more control over AI-generated content and automation. With NetSuite Prompt Studio and the SuiteScript Generative AI API, businesses can refine AI-generated text for specific records and fields. Additionally, businesses can embed generative AI capabilities into custom NetSuite extensions. These updates allow companies to tailor AI outputs to their needs, automate workflows, and enhance business operations.

Key updates include:

• NetSuite Prompt Studio enhancements: Administrators can now refine Text Enhance prompts for specific records and fields and customize AI-generated text outputs with adjustable creativity levels and preview capabilities.
• SuiteScript generative AI API: Developers can now integrate generative AI into NetSuite extensions and SuiteApps using the N/llm module, enabling AI-powered automation in custom scripts.
• Text Enhance management: Admins have more control over which Text Enhance actions are available, which AI prompts are applied, and how users interact with AI-generated content within NetSuite.
• Audit log for AI actions: Track and review AI-generated outputs to ensure quality and compliance with business requirements.

NetSuite Field Service Management (FSM) helps field service companies schedule, manage, and optimize technician productivity and customer satisfaction. With mobile access, inventory tracking, and preventive maintenance, FSM ensures seamless field-to-office communication and operations. NetSuite 2025.1 has new features to improve technician efficiency and manager visibility. With bulk file uploads and automatic time tracking, field service teams can spend less time on administrative tasks and more on delivering great service.

Key features:

• Bulk file uploads in the Mobile App: Technicians can now upload multiple photos and documents at once to provide proof of work and completed repairs.
• Automatic time bill creation: Start and end times for each job are now automatically recorded and converted into time bills to help managers track field service activity more accurately.
• Improved visibility for managers: Enhanced tracking of technician work hours and job completion times reduces billing errors and improves resource planning.

NetSuite 2025.1 has three new connectors that can be used to automatically sync data between NetSuite and third-party applications, eliminating manual data entry and reducing errors. These integrations ensure NetSuite is the single source of truth and provides real-time insights across key business systems.

New NetSuite Connectors in NetSuite 2025.1:

• NetSuite Connector for Salesforce: Synchronizes data between NetSuite and Salesforce to streamline order-to-cash and revenue recognition and provide visibility into orders, invoices, payments, and customer insights.
• NetSuite Connector for Shopify: Enables seamless integration between NetSuite and Shopify B2B sites, ensuring product, pricing, and customer data remain aligned.
• NetSuite Connector for Microsoft Outlook: Syncs emails, calendar events, and contact data between NetSuite and Outlook to enhance communication and productivity across teams.

NetSuite SuiteProcurement, now available in Canada and the US, gives businesses a seamless and transparent way to purchase indirect goods and services. By integrating procurement into NetSuite, companies can centralize purchasing power, automate approvals, and get full visibility into procurement costs and financial impacts–all with less manual effort and more compliance.

Key benefits of NetSuite SuiteProcurement

• Simplified purchasing process: Buyers can “punchout” from NetSuite to a supplier’s online store and automatically generate purchase requests, route approvals, and create purchase orders without manual intervention.
• Improved spend oversight: Tracks every purchase from request to payment to ensure compliance with company policies and budget constraints.
• Automated cost allocation: Purchases are automatically assigned to the correct GL accounts reducing accounting workload and minimizing errors.
• Increased efficiency & accuracy: Eliminates manual procurement tasks by automating document management and approval workflows.
• Cost savings & better vendor management: Centralizes purchasing with a select group of vendors to access volume discounts and reduce supplier management overhead.

NetSuite 2025.1 has new features to streamline manufacturing operations, improve scheduling, and automate processes. These updates help manufacturers optimize production planning, reduce manual errors, and get better control over work order execution.

Key updates:

• NetSuite Manufacturing Scheduler SuiteApp: A new tool to allocate work across multiple centers factoring in dependencies, operation durations, and unique schedules.
• Auto Serial Numbering SuiteApp: Automates serial number generation for improved traceability, compliance, and inventory accuracy.
• Manufacturing routing enhancements: Allows for better scheduling flexibility by adding delays between operations, changing connection types, and modifying operation sequences.
• Manufacturing mobile enhancements: Improvements to the Manufacturing Mobile SuiteApp allow for better bin selection for issuing components, real-time operation tracking with operation log, label printing with GS1 barcode support, and new restart functionality with pause reasons.

The latest NetSuite WMS updates introduce greater flexibility and efficiency in warehouse operations, optimizing picking, replenishment, bin transfers, and inventory tracking. Many of these improvements are integrated into the NetSuite WMS mobile app, allowing warehouse teams to work seamlessly from anywhere on the floor.

The latest NetSuite 2025.1 release includes updates to WMS to provide more flexibility and efficiency in warehouse operations, optimizing picking, replenishment, bin transfers, and inventory tracking. Many of these enhancements are in the NetSuite WMS mobile app so warehouse teams can work anywhere on the floor.

Key enhancements:

• Pick task decomposition: Break down large pick tasks into smaller, manageable quantities for more efficient order fulfillment.
• Replenish via cart: Collect items from multiple bins and transfer them all at once, speeding up the replenishment process.
• Partial pick reversal: Reverse only part of a pick task with automatic updates to pick tasks, fulfillments, and orders.
• Receiving in multiple units: Specify units of measure when tally scanning during receiving, ensuring greater accuracy.
• Bin transfer via CSV import: Streamline bulk bin transfers by uploading CSV files.
• Pick task failure report: View failed pick tasks in real time to quickly diagnose and resolve fulfillment issues.
• Unit conversion table display: Easily access unit conversion details within the NetSuite WMS mobile app to simplify inventory calculations.

The latest release of NetSuite includes Supply Chain Management (SCM) updates designed to improve planning efficiency, visibility, and control over inventory and supplier management. SCM mobile app enhancements provide offline printing and file storage, while new planning tools make it easier to filter and refresh supply data.

Key enhancements:

• SCM Mobile App Upgrades: Download files for offline use and issue prints from device storage, ensuring uninterrupted workflows.
• Scoped Planning Repository Refresh: Refresh only the supply plan data that matches specific criteria, reducing processing time.
• Supplier Filter in Supply Planning Workbench: Quickly filter planning data based on preferred suppliers for better decision-making.
• Planned Order Saved Search Enhancements: Query item data using new criteria, such as filtering planned orders by replenishment method.

In addition to the improvements above, NetSuite 2025.1 includes key updates across billing, financial management, payroll, shipping, and customer insights. These enhancements provide greater automation, control, and visibility across core business functions.

In addition to the above, NetSuite 2025.1 has updates across billing, financial management, payroll, shipping, and customer insights. These updates add more automation, control, and visibility to core business functions.

Key updates:

• Enhanced cash forecasting: NetSuite Cash 360 now factors in installment amounts and due dates for more accurate cash flow predictions.
• Improved subscription billing: NetSuite SuiteBilling allows revenue allocation for services, projects, and hardware before subscription activation.
• Self-service payroll access: Employees can now retrieve digital W-2 forms directly via the SuitePeople Payroll employee center.
• New user roles for specialized access: Lower-cost, restricted-access roles added for CRM, WMS, and view-and-approve functions.
• Shipping enhancements: NetSuite Ship Central now supports rate shopping, flat-rate shipping, and pallet weight tracking.
• Stronger quality control: New sampling methods, automated return workflows, and enhanced inventory visibility improve NetSuite Quality Management.
• Better customer insights: Customer 360 introduces new dashboards with sales KPIs, orders and returns tracking, and opportunity management.
• SuiteCommerce upgrades: SuiteCommerce receives a modernized, user-friendly interface with a refreshed theme and improved usability for better navigation and accessibility.

NetSuite 2025.1 has AI, automation, analytics, procurement, manufacturing, and field service management updates—helping you streamline operations, make better decisions, and be more efficient. Whether you need to optimize financial reporting, enhance field service productivity, or integrate with third-party systems, these updates will keep you ahead of the competition. Contact Rand Group today to learn how these updates can benefit your business and get the most out of your NetSuite.