Implement NetSuite CRM with Rand Group as your partner

Our highly skilled team of specialists will implement and customize NetSuite’s customer relationship management (CRM) solution based on the unique needs of your business. As an Oracle NetSuiteAlliance Partner, Rand Group has expertise in implementing a wide range of NetSuite cloud-based applications and using NetSuite technologies.

NetSuite CRM Implementation

Why implement NetSuite CRM?

Drive revenue, enhance customer experiences, and empower your sales and service teams with NetSuite CRM, an all-in-one, cloud-based solution that unifies sales automation, marketing, customer support, and contact management. With built-in business intelligence and productivity tools, NetSuite CRM helps you close deals faster, engage more effectively, and resolve customer issues the first time.

When you partner with Rand Group, you’re not just implementing software, you’re building a CRM strategy tailored to your business. Our expert NetSuite consultants work alongside you to understand your unique processes and design a solution that fits your goals. From custom configurations and seamless data migration to end-user training and change management, we handle the details so your team can focus on driving results.

Accelerate your CRM success and gain a competitive edge, partner with Rand Group for a smarter, smoother NetSuite CRM implementation.

Approval

Stronger customer relationships

Deliver personalized, consistent experiences across the entire customer lifecycle. NetSuite CRM centralizes every interaction, from initial contact to post-sale support, giving your team the tools to build trust, respond faster, and increase customer satisfaction and retention.

Machine Learning

Smarter selling with AI

NetSuite CRM leverages embedded AI and machine learning to help your team work smarter. From predictive lead scoring to intelligent forecasting and real-time analytics, you get data-driven insights that guide decisions, streamline sales cycles, and drive higher conversion rates.

Partnership

Enhanced collaboration and visibility

Break down silos across departments with a single, cloud-based CRM platform. NetSuite gives your teams shared access to real-time customer data, pipeline updates, and performance metrics, improving coordination, accountability, and decision-making at every level.

Flexible implementation options

Rand Group offers 3 different implementation options depending on the complexity of your business and your budget. Explore which option is the right fit for your organization.

Rapid Activation
Hybrid
Digital Transformation
Rapid Activation

Rapid Activation

Rapid Activation

Accelerate your NetSuite CRM implementation

Rapid Activation is ideal for organizations that need to get up and running with NetSuite quickly—without complex customizations, on a limited budget, or within a tight timeline. Rand Group offers pre-configured NetSuite templates, essential system setups, and super-user training so your team can take the lead on data migration and end-user enablement. This fixed-fee, turnkey model accelerates your go-live while keeping costs predictable and manageable.

  • Fixed-fee pricing
  • Pre-configured NetSuite templates and tools provided by Rand Group
  • Your team handles data migration
  • Rand Group trains your super users; your team trains end users
  • Concentrate on core business processes
  • Perfect for organizations that prioritize speed and simplicity
Hybrid

Hybrid

Hybrid

Collaborative NetSuite CRM implementation

Our Hybrid implementation model is designed for organizations that require our consulting support for customizations and integrations, but want to control costs by managing parts of the project internally. This approach combines the efficiency of our Rapid Activation with the flexibility of a full-scale transformation. Every Hybrid implementation is tailored to your specific business needs and the capabilities of your in-house team. Below is a typical example of a Hybrid engagement:

  • Rand Group configures NetSuite CRM and provides foundational training
  • Your team handles extended training, user acceptance testing (UAT), and rollout activities
  • Rand Group develops test scripts, deployment plans, and provides oversight
  • Your internal team executes the go-live and delivers first-line user support
  • Ideal for businesses with moderate complexity and internal resources to co-manage the implementation
Digital Transformation

Digital Transformation

Digital Transformation

Fully customized NetSuite CRM implementation

Our Digital Transformation approach is designed for organizations with complex requirements, unique processes, and the need for deep integrations. Rand Group delivers a comprehensive, personalized NetSuite CRM implementation—managing everything from strategic planning and system design to integration, data migration, and user adoption. We align the platform to your business, ensuring a scalable CRM solution that drives long-term success.

  • In-depth assessment and planning of your current applications and business needs
  • End-to-end customization of NetSuite CRM to fit your processes
  • Seamless integration with your existing technology stack
  • Thorough system testing and fully managed data migration
  • Comprehensive end-user training and change management support

Rand Group’s NetSuite CRM implementation methodology

Rand Group applies a proven NetSuite implementation methodology refined through years of hands-on projects and deep industry expertise. Our vetted best practices, detailed documentation, and purpose-built tools give your team a clear roadmap for deploying NetSuite CRM and turning technology strategy into measurable results.

Real clients.
Real results.

hours saved yearly with automation

%

reduction in manual data entry

%

enhancement to operational efficiency

The level of care, thoughtfulness, and in-depth knowledge provided by Rand Group exceeded our expectations. We now have a partner who not only understands NetSuite but also comprehends the intricacies of accounting and finance.

Rand Group has become an extension of our internal technical team, providing invaluable support as we continue to grow.

Carolina Pereira, VP of Finance Shared Services at Unified Women's Healthcare

NetSuite offers a suite of business management applications to complement CRM

Elevate your NetSuite CRM with powerful add-on capabilities for finance, accounting, project management, and more—or opt for an industry-specific, all-in-one solution tailored to your business needs.

NetSuite ERP

Get clear visibility and control of your business from financials to supply chain, order management, procurement, production management, and warehouse management with a scalable, cloud-based ERP system.

SuiteProjects

From project and resource management to time and expense tracking, project accounting and billing and invoicing, Professional Services Automation (PSA) helps organizations complete projects quickly and profitably.

Field Service Management

NetSuite Field Service Management is a cloud-based module that adds scheduling, dispatch, mobile access, and equipment maintenance to your NetSuite ERP. It streamlines field-to-office communication, improves first-time fix rates, and enhances efficiency and customer satisfaction.

Why partner with Rand Group?

Why partner with Rand Group?

Trusted NetSuite ERP partner

Rand Group is recognized as a leading NetSuite partner in North America, known for delivering high-impact ERP solutions to midmarket and enterprise clients. Our team has a proven track record of successful NetSuite implementations across a range of industries. We help organizations optimize operations, drive growth, and maximize the value of their NetSuite investment.

Long-term partnership and support

Rand Group is committed to building long-term relationships with our clients, offering ongoing support and services to help your business grow and adapt with NetSuite ERP. Our 90% client retention rate is a testament to our dedication and effectiveness.

A dedicated US-based team

We employ no contractors. Out dedicated US and Canada based team ensures consistent, high-quality service and support throughout your implementation. This in-house approach allows for better collaboration, accountability, and a deeper understanding of your business needs.

Trusted industry expertise

Our team includes certified public accountants (CPAs) and system experts who work with clients across various industries. We understand the unique challenges of your business and ensure your implementation aligns with the best practices for your specific organization.

Let’s talk about how we can transform your business