Maximize Sales and Profitability
CRM solutions, or components of CRM like sales force automation or marketing automation, provide countless opportunities to better manage your business, control sales costs, operate more effectively, and drive revenue. With a CRM solution from Rand Group, we can help you get more out of your customers, so you’re not only satisfying their needs and exceeding their expectations, but also benefiting from their repeat business.
Choose the Right CRM Solution
CRM solutions come in all sizes so to make sure you do your due diligence to find the right one for your business. A successful CRM system will help you create a better experience for your employees and your customers. It will empower your team with the tools to track sales efforts, marketing campaigns, meeting notes, order history, and service issues for each customer, so that every interaction is thorough and accurate.
Here is what CRM software can do for your business:
- Shorten your sales cycle with lead and opportunity management, quote creation, and comprehensive forecasting
- Uncover more opportunities by identifying upsell and cross-sell opportunities
- Learn more about the customers you serve to optimize your customer service efforts
- Reduce inefficiencies with a central location for all customer data
- Improve collaboration across your team with access to real-time information
- Increase your business knowledge with a clear view of your customer interactions
- Respond quickly to service delays and customer issues
- Segment lists for better marketing campaign targeting and consistent messaging
Partner with Rand Group
Rand Group offers clear, unbiased CRM software solutions and business consulting. With our proven UpFront Methodology, we ensure you have the best solution that fully supports your technology requirements. We currently implement and support services for 3 of the leading CRM software solutions on the market, with room for expansion as we continue to grow.