NetSuite Pricing FAQs

NetSuite is a fully unified business management platform that includes everything a company needs to run their business from ERP and CRM to eCommerce and Analytics. NetSuite takes a modular approach to licensing, so companies only pay for the functionality they need. NetSuite scales from small startups to billion-dollar companies. Because of this versatility, determining how much NetSuite costs for a specific company can be complicated. At Rand Group, an experienced NetSuite Solution provider, we receive a lot of questions related to NetSuite pricing. This article addresses the questions we most frequently hear regarding NetSuite pricing and aims to dispel some myths about NetSuite pricing.  

NetSuite is software as a service (SaaS) which means there are no upfront licensing fees or hardware costs, you simply pay an annual licensing fee and have a one-time implementation fee. 

The annual licensing fee is made up of four components: 

1. Base Package 
2. User licenses 
3. Add-on modules 
4. Servicer tier 

For more information on these components, download our NetSuite pricing guide.  

Implementation of NetSuite can be performed directly by NetSuite or by a certified NetSuite Solution Provider (NetSuite partner). The implementation fee typically covers setup and configuration of the system to your specific needs, any necessary customizations or integrations, report and dashboard creation, training, data migration, go-live support, and project management. Implementation costs can vary widely depending on whether you want to try and do parts of the implementation yourself or have experts handle the entire project. Additionally, whether or not you choose to use local or offshore resources has a large impact on the implementation cost. When considering implementation costs it is important to consider whether the implementation team can provide a fixed fee cost and if the implementers have a history of being on-time and on-budget. Furthermore, a successful implementation is much less expensive in the long run than a “low-cost” implementation that fails and then needs to be rescued.  

NetSuite offers a unique modular approach to subscription licensing by providing product configurations designed to fit each customer’s needs. Because NetSuite is tailored to your specific company needs, NetSuite pricing cannot be found online. The only way to find out the cost of NetSuite for your organization is to schedule a consultation to determine your company’s needs and then an estimate can be prepared.

Some companies think they can “shop around” for the best price on their NetSuite subscription; however, the price of your NetSuite subscription is exactly the same regardless of whether you work with Oracle NetSuite directly or work with a partner. Furthermore, the NetSuite subscription pricing that one partner can offer is exactly the same as all other partners.

Since the NetSuite subscription price is the same regardless of whether you purchase through NetSuite direct or through a partner, the decision of who to work with should ultimately come down to who you would like to implement and help you support your ERP system.  

If the price of your implementation is the most important factor, working with NetSuite direct would be the best option. NetSuite is able to achieve significant cost savings by employing offshore resources that can perform the implementation for a fraction of the price of most NetSuite partners.  

If you are more interested in an implementor that will take a consultative approach and make sure to focus on your specific business needs and the benefits your company can reap from the implementation and not just configuring features and functions, a NetSuite partner might be a better fit. Additionally, it is important to consider who you would like to support you for the years to come after the implementation, and make sure that the software continues to meet your needs as you grow. Rand Group is committed not only to successful on-time and on-budget implementations but also to long-term partnerships with our clients to support them as their businesses evolve and expand. 

Yes, it is possible to purchase your NetSuite subscription directly from NetSuite and be implemented by a NetSuite partner; however, since the cost of the subscription is the same whether purchased from NetSuite direct or a partner, there are no advantages to purchasing through NetSuite direct if you plan to be implemented by a partner.  

NetSuite provides its customers with the flexibility to change partners at any point in time and there is no impact on the cost of the NetSuite subscription. Rand Group specializes in rescue and recovery services and can help salvage a failed implementation.

NetSuite is a robust ERP system that can be scaled from startup companies to large multinational companies. At the entry level, NetSuite is going to be more expensive than products like QuickBooks because it provides significantly more features and functionality and is much more scalable.  

The subscription pricing of NetSuite can be more expensive than other ERPs in the small-to-midsize market like Microsoft Dynamics 365 Business Central; however, it is important to consider the total cost of ownership (TCO) and not just the base subscription pricing. NetSuite offers more out-of-the-box features and functions than other small to mid-market ERPs. For this reason, many organizations that choose a “less expensive” ERP end up paying hefty development fees to customize their ERP, resulting in an overall more expensive solution. With NetSuite there are typically significantly fewer customizations so the total cost of ownership for NetSuite is often less.  

One advantage of NetSuite is it scales from startups to enterprise level, so that you do not need to implement new software when your company grows. This makes NetSuite a more economical choice for rapidly growing companies. Additionally, in comparing NetSuite to enterprise level ERPs such as SAP, NetSuite subscription pricing is often more affordable.  

NetSuite does not typically offer promotions but the best way to find out is to schedule a consultation for an estimate.  

Ready to start using NetSuite? Rand Group is an experienced NetSuite Solution Provider that has helped numerous clients across industries have successful NetSuite implementation, as well as rescue failed implementation projects. We focus on high quality implementations, and unlike our competitors, 100% of our employees, including developers, are based in the US or Canada.  Contact one of our NetSuite experts today to start you on your path to a successful NetSuite implementation.