NetSuite SuiteCommerce capabilities

Drive more traffic to your web stores, convert shoppers into customers, and increase online revenue using SuiteCommerce capabilities. Get real-time visibility while powering personal and relevant cross-channel experiences for both business and individual customers.

SuiteCommerce Capabilities

SuiteCommerce capabilities help businesses easily manage ecommerce in one location

Easily build and manage your site

Choose from a selection of prebuilt, mobile-optimized themes to provide the site design that best reflects your brand. Drag-and-drop site management tools allow non-technical users to edit pages and manage content. Work on site changes and then schedule when changes are to go live, or publish them immediately.

Site search and saved carts

Powerful site search, combined with faceted navigation, ensures shoppers find the products they need, quickly and easily. Make it easy for shoppers to find, learn about and buy your products with a host of features, including alternative images, product comparisons, saved shopping carts and creation of lists.

Automatic site updates

Take advantage of new features and updates made automatically available with every release and select from a growing ecosystem of extensions to enhance your site. Single-page architecture and a content delivery network provide a fast site experience.

Simplify SEO management

Take the guess work out of search engine optimization (SEO) management with customizable H1, title, meta tags, SEO-friendly URL links, and schema.org markup. Optimize your site and specific product pages to increase click-through rates and ensure customers can find you online.

Cross-sell products

Present upsells, cross-sells and related products based on merchant-driven rules such as browsing behavior or best sellers. Drive sales with flexible promotion and campaign management through the SuiteCommerce capabilities for marketing.

Allow social sharing

Give your customers the ability to share content to popular social media networks directly from your site to increase product reach. Allowing product reviews can help build brand trust and give potential customers insight into your products and their effectiveness.

Offer multiple payment options

Give customers multiple payment options to choose from including major credit cards, gift cards, and invoicing, plus allow promotional codes for discounts. Shoppers can check out as either a guest or registered user.

Secure payment processing

The entire shopping experience with SuiteCommerce is secure with HTTPS support, integration with common payment gateways for real-time credit card processing, and has PCI DSS compliance and multilevel fraud protection.

Streamline shipping and the customer journey

Facilitate seamless delivery through SuiteCommerce’s integration with major carriers for printing shipping labels and automatic tracking information. Connect SuiteCommerce with NetSuite order and inventory management, CRM, and ERP to get insights across the customer journey.

Provide a personalized buyer experience

Create curated online catalogs tailored to different segments of shoppers based on factors like geographic region, previous transaction history or account type and status. Provide the tools to easily purchase online, including routine, repeat and bulk ordering capabilities.

Convert online orders to invoices

Allow buyers to request a quote, check the status, and once a company representative approves, convert the quote to an online sales order. Online orders automatically convert to invoices with workflow management of approval, fulfillment, and billing.

Expedite billing with self-service

Give business accounts their own negotiated prices, terms, and credit limits, and offer payment methods like invoice billing and ACH processing. B2B customers can view invoices and make full or partial payments against single or multiple invoices all online.

Allow individual customers to create accounts

Customers can view their order histories, create product wish lists, submit returns, and quickly reorder previously purchased items from their accounts, plus save information, preferences, address books, and payment methods.

Enable self-service for B2B customers

Help business buyers be more efficient by providing direct access to review account balances, deposits, and credit memos. Enable self-service returns management so shoppers can initiate an online return authorization, saving your business and buyers valuable time.

Offer customer support

Improve engagement and client satisfaction by enabling customers to submit queries directly to your support desk. Give customers complete access to their order histories, and allow them to easily reorder items from past purchases.

Monitor ecommerce dashboards

Help drive sales and optimize website performance with ecommerce dashboards, predefined reports, and key performance indicators (KPIs) to make more informed decisions.

Understand site performance

Monitor in real time every aspect of your website, including online traffic, lead generation, page load times, web orders, average items per order, wholesale account registrations, and back-in-stock requests.

Set up alerts

Choose business users to receive proactive alerts via email when website performance exceeds benchmarks, and quickly analyze diagnostic results.

Storefront and Site Management

Easily build and manage your site

Choose from a selection of prebuilt, mobile-optimized themes to provide the site design that best reflects your brand. Drag-and-drop site management tools allow non-technical users to edit pages and manage content. Work on site changes and then schedule when changes are to go live, or publish them immediately.

Site search and saved carts

Powerful site search, combined with faceted navigation, ensures shoppers find the products they need, quickly and easily. Make it easy for shoppers to find, learn about and buy your products with a host of features, including alternative images, product comparisons, saved shopping carts and creation of lists.

Automatic site updates

Take advantage of new features and updates made automatically available with every release and select from a growing ecosystem of extensions to enhance your site. Single-page architecture and a content delivery network provide a fast site experience.

SEO and Marketing

Simplify SEO management

Take the guess work out of search engine optimization (SEO) management with customizable H1, title, meta tags, SEO-friendly URL links, and schema.org markup. Optimize your site and specific product pages to increase click-through rates and ensure customers can find you online.

Cross-sell products

Present upsells, cross-sells and related products based on merchant-driven rules such as browsing behavior or best sellers. Drive sales with flexible promotion and campaign management through the SuiteCommerce capabilities for marketing.

Allow social sharing

Give your customers the ability to share content to popular social media networks directly from your site to increase product reach. Allowing product reviews can help build brand trust and give potential customers insight into your products and their effectiveness.

Cart and Checkout

Offer multiple payment options

Give customers multiple payment options to choose from including major credit cards, gift cards, and invoicing, plus allow promotional codes for discounts. Shoppers can check out as either a guest or registered user.

Secure payment processing

The entire shopping experience with SuiteCommerce is secure with HTTPS support, integration with common payment gateways for real-time credit card processing, and has PCI DSS compliance and multilevel fraud protection.

Streamline shipping and the customer journey

Facilitate seamless delivery through SuiteCommerce’s integration with major carriers for printing shipping labels and automatic tracking information. Connect SuiteCommerce with NetSuite order and inventory management, CRM, and ERP to get insights across the customer journey.

B2B Features

Provide a personalized buyer experience

Create curated online catalogs tailored to different segments of shoppers based on factors like geographic region, previous transaction history or account type and status. Provide the tools to easily purchase online, including routine, repeat and bulk ordering capabilities.

Convert online orders to invoices

Allow buyers to request a quote, check the status, and once a company representative approves, convert the quote to an online sales order. Online orders automatically convert to invoices with workflow management of approval, fulfillment, and billing.

Expedite billing with self-service

Give business accounts their own negotiated prices, terms, and credit limits, and offer payment methods like invoice billing and ACH processing. B2B customers can view invoices and make full or partial payments against single or multiple invoices all online.

Customer Accounts

Allow individual customers to create accounts

Customers can view their order histories, create product wish lists, submit returns, and quickly reorder previously purchased items from their accounts, plus save information, preferences, address books, and payment methods.

Enable self-service for B2B customers

Help business buyers be more efficient by providing direct access to review account balances, deposits, and credit memos. Enable self-service returns management so shoppers can initiate an online return authorization, saving your business and buyers valuable time.

Offer customer support

Improve engagement and client satisfaction by enabling customers to submit queries directly to your support desk. Give customers complete access to their order histories, and allow them to easily reorder items from past purchases.

Reporting and Analytics

Monitor ecommerce dashboards

Help drive sales and optimize website performance with ecommerce dashboards, predefined reports, and key performance indicators (KPIs) to make more informed decisions.

Understand site performance

Monitor in real time every aspect of your website, including online traffic, lead generation, page load times, web orders, average items per order, wholesale account registrations, and back-in-stock requests.

Set up alerts

Choose business users to receive proactive alerts via email when website performance exceeds benchmarks, and quickly analyze diagnostic results.

How much does NetSuite cost?

NetSuite pricing provides the right value for your business through a unique modular approach to subscription licensing. This includes modules that have competitive monthly prices for emerging (small) businesses, midmarket, and enterprise, and by industry such as wholesale distribution, manufacturing and retail, plus add-ons for expansion such as warehouse management. Download this guide to learn more about NetSuite and SuiteCommerce pricing. 

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NetSuite pricing guide

How much does NetSuite ERP cost?

NetSuite pricing provides the right value for your business through a unique modular approach to subscription licensing. This includes modules that have competitive monthly prices for emerging (small) businesses, midmarket, and enterprise, and by industry such as wholesale distribution, manufacturing and retail, plus add-ons for expansion such as warehouse management. Download this guide to learn more about NetSuite ERP pricing. 

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NetSuite offers a suite of business management applications to work with SuiteCommerce

Take your NetSuite SuiteCommerce capabilities to the next level by integrating with other solutions. Add on functionality for financial management, customer relationship management, and project management that seamlessly connect to your ecommerce operations.

NetSuite ERP

Get clear visibility and control of your business from financials to supply chain, order management, procurement, production management, and warehouse management with a scalable, cloud-based ERP system.

NetSuite CRM

Get a 360-degree view of your customers from lead management to opportunity tracking, sales quotes, order management, and billing. Eliminating duplication of data entry, NetSuite CRM is tightly woven with your ERP and financials.

SuiteSuccess

Offering leading best practices in favor of lengthy customizations, SuiteSuccess delivers rapid value and can be implemented in just weeks rather than months since its modules are already pre-configured for specific industries.

Get your business running on NetSuite today