NetSuiteNetSuite managed services that evolve with your business
Keep your NetSuite environment optimized, supported, and aligned with your changing business needs. Rand Group’s NetSuite managed services provide ongoing access to functional and technical expertise for administration, user support, reporting, integrations, custom development, and continuous optimization. With a team that develops familiarity with your environment and access to specialized resources when needed, you gain the support and capacity to get more from your NetSuite investment.
Why NetSuite managed services?
Your NetSuite environment should evolve as your business evolves. New users, entities, integrations, reporting requirements, customizations, and changing processes can create demands that internal teams do not always have the time or specialized expertise to address. Without ongoing attention, support requests can accumulate, manual workarounds can persist, and opportunities to improve NetSuite may go unrealized.
Rand Group’s NetSuite managed services provide ongoing access to functional and technical expertise to help support, maintain, and continuously improve your environment. Our team can supplement your internal resources with day-to-day administration and user support while also providing access to developers, integration specialists, reporting experts, and functional consultants as more specialized needs arise.
A team that knows your environment
Work with account resources and consultants who develop familiarity with your NetSuite environment, business processes, integrations, customizations, and priorities over time, while maintaining access to broader specialists when needed.
Continuously optimize NetSuite
Keep NetSuite aligned with changing business requirements by identifying opportunities to improve workflows, automate manual processes, enhance reporting, adopt new functionality, and simplify your environment.
Improve support cost predictability
Create a more consistent framework for budgeting ongoing NetSuite support, administration, and optimization. Compared with purely reactive support, where costs can fluctuate as issues arise, managed services can provide greater predictability for ongoing system needs.
Get more from NetSuite with managed services
Keep your NetSuite environment aligned with your business as it grows and evolves. Partner with Rand Group for ongoing access to the functional and technical expertise needed to support, optimize, and enhance your NetSuite solution.
Ongoing expertise for your NetSuite environment
Get the functional and technical expertise to support, maintain, and continuously improve NetSuite. Rand Group helps address day-to-day needs, complex requirements, and ongoing optimization.
- NetSuite administration and support: Manage configurations and workflows, add or remove users, adjust roles and permissions, and provide ongoing user guidance, training, troubleshooting, and proactive support as needs change.
- Reporting and analytics: Improve visibility with NetSuite reports, saved searches, dashboards, KPIs, and reporting processes tailored to your business.
- Custom development: Extend NetSuite with SuiteScript, custom records, workflow automation, and enhancements to existing customizations.
- Integration support: Maintain and enhance connections between NetSuite and other systems, troubleshoot data flows, and adapt integrations as requirements change.
- Release management and feature adoption: Assess release impacts, test critical processes, and identify relevant new capabilities worth adopting, including emerging AI functionality.
- Continuous optimization: Identify opportunities to automate processes, improve workflows, address reporting gaps, and, where appropriate, monitor the environment for areas that may need attention.
The level of care, thoughtfulness, and in-depth knowledge provided by Rand Group exceeded our expectations. We now have a partner who not only understands NetSuite but also comprehends the intricacies of accounting and finance. Rand Group has become an extension of our internal technical team, providing invaluable support as we continue to grow.
NetSuite resources that scale with your business
Managed services should provide more than access to NetSuite resources when a ticket arises. Through an ongoing relationship, the account manager and consultants working regularly with your organization can develop familiarity with your NetSuite environment, business processes, integrations, customizations, priorities, and history.
That continuity is combined with access to a broader team of functional and technical specialists when your needs require additional expertise. Whether you need an administrator, developer, integration specialist, reporting expert, or functional consultant, Rand Group can bring the right resources into the relationship while maintaining the knowledge and context developed over time.
As your business grows, the relationship can evolve with you, providing additional capacity and specialized expertise without requiring every NetSuite skill set to reside within your internal team.
Case Study
An extension of the team at Unified Women’s Healthcare
Unified Women’s Healthcare (UWH) turned to Rand Group after an underutilized NetSuite environment and inefficient accounting processes prevented the organization from realizing the value it expected from the platform. Rand Group worked with UWH to optimize its NetSuite environment, simplify complex structures, improve accounting processes, and automate manual work.
Why partner with Rand Group?
Proven NetSuite and ERP experience
With more than 20 years of experience delivering ERP and CRM solutions, Rand Group brings deep functional and technical expertise to NetSuite managed services. Our team understands how to support complex environments, solve specialized requirements, and identify opportunities for long-term optimization.
A dedicated team with broad expertise
Build an ongoing relationship with account resources and consultants who develop knowledge of your NetSuite environment and business over time. When specialized needs arise, they can draw on Rand Group’s broader team of functional consultants, developers, integration specialists, reporting experts, and other resources.
Extensive industry knowledge
Rand Group brings experience across manufacturing, distribution, energy, professional services, healthcare, and other industries to every managed services engagement. Our industry knowledge helps us understand your operational and financial requirements and provide NetSuite guidance aligned with how your business actually works.
Long-term client partnerships
With a 90% client retention rate, Rand Group focuses on building lasting relationships rather than one-time support engagements. Our managed services approach is designed to provide continuity, trusted expertise, and ongoing value throughout the NetSuite lifecycle.