Discover the Dynamics 365 Customer Insights 2024 release wave 1, where cutting-edge features redefine customer engagement strategies. From revolutionizing campaign creation with Copilot to enhancing email A/B testing capabilities, discover how businesses can leverage these advancements to elevate customer experiences and drive conversions.
Learn what Dynamics 365 Customer Insights is and how it revolutionizes customer data management. Discover its features, including unified customer views and AI-driven insights, for enhanced customer engagement and business success.
Recently, Dynamics 365 Marketing has undergone a rebranding and is now being known as Dynamics 365 Customer Insights – Journeys. It’s important to note that this change is only in the name and not a merge between or within apps. The Marketing app functionality remains the same, offering outbound and real-time modules.
Explore the exciting new features and updates in the 2023 release wave 2 of Dynamics 365 Sales, Marketing, and Customer Insights. From enhanced user experiences to AI-driven innovations, these updates revolutionize your business strategies for greater efficiency and engagement.
