Training services to maximize your ERP & CRM investment with Rand Group
Empower your workforce with expert-led training from Rand Group. We deliver hands-on programs designed to help your team master the full potential of your ERP and CRM solutions, including Microsoft Dynamics 365, Sage, and Oracle NetSuite. Our experienced instructors break down complex systems into clear, practical lessons that boost user adoption, productivity, and ROI. The result: a more confident, capable workforce and business systems that truly empower your organization.
What expert training does for your organization
Investing in new ERP and CRM solutions, like Microsoft Dynamics 365, Oracle NetSuite, or Sage is a significant step forward for your business. But real ROI and success ultimately depend on your people. Without proper training, even the most powerful systems can lead to frustration, low adoption, and untapped potential. Training ensures your team understands how to use the technology effectively in their day-to-day roles. Well-trained business users work more efficiently, make fewer mistakes, and confidently explore more advanced features, driving better outcomes and a stronger return on your investment.
Our software consultants deliver comprehensive, hands-on training designed to help your organization get the most from your ERP and CRM systems. Our application experts combine deep product knowledge with real-world industry experience to provide role-based instruction tailored to your unique processes. Whether you need workshops for a new implementation, one-on-one coaching, or periodic refresher courses, we offer flexible formats to meet your needs. With Rand Group’s training services, your team stays confident and capable, adoption rates improve, and your business realizes the full value of its technology investment.
Seamlessly adapt to evolving technology
Our ERP and CRM applications release regular updates and enhancements, introducing new features, process improvements, and AI-powered capabilities. Rand Group’s training services keep your team up to date and confident using the latest tools, so you can quickly take advantage of innovation and boost productivity across your organization.
Boost user adoption and utilization
Effective training helps employees maximize the value of your ERP and CRM systems in their daily work. Instead of resisting change, with proper training, users gain confidence and understand how their new technology supports their roles. This understanding drives faster adoption, better data quality, and more consistent use of key features.
Maximize ROI on your technology investment
A well-trained team fully leverages the power of your ERP and CRM solutions. By understanding advanced features, automations, and best practices, employees save time, reduce errors, and minimize dependence on external support. The result is greater efficiency, cost savings, and a stronger return on your Microsoft, NetSuite, or Sage investment.
Boost your team performance and user adoption with Rand Group
Get the most out of your ERP or CRM investment with expert training from Rand Group. Sign up for one of our flexible training packages that empowers your team, boosts user adoption, and delivers real business results. Whether you’re rolling out a new system, upgrading existing tools, or onboarding new users, our consultants are ready to help you get the most from your technology.
Wide-ranging training options
We offer a wide range of ERP and CRM training programs designed to fit your unique business needs, user groups, and system landscape. Whether you’re implementing a new solution, onboarding new team members, or deepening your team’s expertise, we deliver targeted, hands-on training to drive adoption and confidence.
Our training options include:
- New implementation training
- New user onboarding
- Role-based and process-focused training
- Module- or feature-specific training
- Technical and administrator training
- End-user education
- Super user and power user training
Flexible training packages
Every organization learns differently and has its own scheduling needs. That’s why we offer flexible training delivery options designed to fit your team’s preferences and timeline. Whether you prefer traditional in-person sessions or remote virtual learning, we work with what works best for your business.
Training can be delivered on-site at your offices or through interactive online classrooms, and we accommodate everything from team workshops to personalized one-on-one coaching. In every format, your sessions are led by our experienced consultants who combine product expertise with real-world business understanding, ensuring your team gains practical, actionable skills.
Our delivery options include:
- Group or one-on-one training
- On-site sessions at your location
- Remote and virtual training
- Structured classroom-style workshops
- Expert-led instruction tailored to your systems and roles
Training tailored for your unique business
Every organization is different, and “one size fits all” options rarely deliver lasting results. That’s why we create custom ERP and CRM training programs designed around your unique processes, industry requirements, and system configuration. We work with you to identify the roles, modules, and workflows that matter most to your business, and build training that focuses on what your team truly needs to succeed.
Our flexible approach blends interactive workshops, hands-on exercises, and Q&A sessions, delivered in formats that minimize disruption to your daily operations. By using real examples from your environment and role-specific language, we help users quickly build confidence, apply new skills immediately, and support long-term adoption across your organization.
A lot of people can talk the talk but when you get down to the nitty gritty you need someone that understands both your business and technology. That’s the difference. Rand Group not only has a deep knowledge base but they produce results.
Specialized training for every solution
At Rand Group, we understand that each ERP and CRM platform, and every product or module within it, has unique features, workflows, and capabilities. That’s why we offer specialized training tailored to the specific solutions your organization uses, whether it’s Microsoft Dynamics 365, Oracle NetSuite, or Sage ERP. Our training ensures your team develops the right skills to fully leverage your preferred system’s functionality and drive measurable business results.
Dynamics 365 Training
Unlock the full potential of Microsoft Dynamics 365 with targeted training for your team. Whether you’re using Business Central, Finance, Sales, Customer Service, or other D365 applications, our expert-led sessions help users gain the skills they need to streamline processes, improve data accuracy, and work more efficiently across your organization.
Oracle NetSuite Training
Oracle NetSuite offers a unified cloud platform for managing finance, operations, customer relationships, and more. Our training equips your team with the knowledge to navigate the system confidently, from core accounting and reporting to supply chain and CRM, so you can maximize efficiency and drive smarter decisions.
Sage ERP Training
Sage solutions provide powerful tools for financial management, accounting, payroll, and operations. Our tailored training programs help your team fully utilize Sage’s capabilities, improving accuracy, streamlining workflows, and ensuring your staff is confident and productive from day one.
Why partner with Rand Group for expert training?
Decades of experience
With over 20 years of experience delivering ERP and CRM solutions, Rand Group brings deep expertise to every training engagement. Our seasoned consultants understand the complexities of business systems across industries and roles, ensuring your team gains the practical knowledge and confidence needed to succeed, no matter which platform you use.
Business-focused training
Our training goes beyond teaching system features. We align every session with your unique business processes and objectives, so users not only learn how the software works, but how to apply it effectively to improve efficiency, increase adoption, and drive real, measurable results.
A dedicated, US-based team
All training is delivered by our US-based consultants, experienced professionals who understand the business landscape and deliver responsive, high-quality instruction. With deep expertise across ERP and CRM platforms, our team tailors each session to your goals, processes, and users.
90% client retention rate
We build long-term partnerships by consistently delivering training that drives real business value. Our 90% client retention rate reflects the trust we’ve earned by helping organizations get the most out of their ERP and CRM investments through ongoing user enablement and support.