Leadership alignment at Rand Group strengthens revenue, operations, and growth

Rand Group continues to grow at a strong pace, driven by both strategic acquisitions and sustained organic expansion. Over the past two years, we have expanded our platform through the acquisitions of MicroAccounting and WebSan Solutions, while also continuing to grow our client base, service offerings, and geographic reach. This growth reflects increasing demand for flexible, multi-platform ERP and CRM solutions across Microsoft, NetSuite, and Sage ecosystems.

As Rand Group scales, we are evolving our leadership structure to support and accelerate that momentum. The leadership transitions and promotions announced below strengthen alignment across sales, marketing, and delivery while ensuring clear accountability and a consistent client experience. These changes position Rand Group to continue growing responsibly while maintaining the high standards our clients expect.

Andrew King has been promoted to Chief Operating Officer (COO), assuming responsibility for service delivery, solution implementation, and long-term client success across Rand Group.

With more than twenty years in the business applications space, Andrew has built a strong record of operational leadership and results. He joined WebSan Solutions Inc. as a partner in 2008 and helped transform it into an award-winning Microsoft partner. When WebSan was acquired by Rand Group in 2025, Andrew became part of the Rand Group leadership team and continues to drive growth and innovation.

Andrew brings deep operational expertise in ERP systems, cloud platforms, and enterprise technology, supported by a strong background in engineering and systems implementation. As COO, his focus is on scaling delivery teams, optimizing delivery processes, and ensuring consistent, high-quality outcomes that support client success over the long term.

Heather Harris has been promoted to Chief Revenue Officer (CRO), overseeing revenue generation across the entire Rand Group organization.

Heather has been with Rand Group since 2003. Over the past 22 years, she has played a critical role in leading both Sales and Service Delivery, helping shape the company’s growth and client-first approach. With more than 25 years of experience in enterprise technology and process automation, she brings a strong background in accounting and deep expertise across Microsoft, NetSuite, and Sage solutions.

In her role as CRO, Heather is responsible for driving revenue growth while aligning sales strategy across Rand Group. She partners closely with clients and internal teams to ensure technology investments deliver measurable value across industries including distribution, manufacturing, construction, financial services, and oil & gas.

Jennifer McNamara has been promoted to Chief Marketing Officer (CMO) and will continue leading Rand Group’s combined marketing organization.

Jennifer brings more than 20 years of experience in technology, digital strategy, and business transformation. She leads Rand Group’s marketing vision and strategy, driving brand growth and demand generation across ERP, CRM, and AI-enabled solutions.

Her background spans digital marketing, custom development, and ERP and CRM systems, giving her a practical perspective on how marketing and technology intersect to support client success. In her role as CMO, Jennifer ensures close alignment between marketing, sales, and partner initiatives as Rand Group continues to scale.

Scott Mangelson is transitioning into the role of Executive Vice President of Strategic Sales and Alliances.

Scott is a seasoned business leader with decades of experience in the business applications space. Throughout his career, he has built and led high-performance teams across delivery, alliances, sales, and marketing. He brings a long history of working within the Microsoft, Oracle NetSuite, and broader cloud ecosystems, where he has developed strategies that expand partnerships, strengthen service offerings, and drive long-term client value.

In this role, Scott leads outbound business development and co-sell initiatives across the Microsoft, NetSuite, and Sage Intacct ecosystems. His focus is on identifying and developing strategic sales opportunities, building partner alliances, and executing joint go-to-market strategies that deliver measurable outcomes for clients. His background in ERP, CRM, and cloud solutions, combined with industry experience in manufacturing, high tech, and consumer goods, supports Rand Group’s continued expansion.

Together, these changes create clearer ownership across revenue, operations, marketing, and strategic growth initiatives. Rand Group now has dedicated executive leadership focused on outbound sales development, unified revenue execution, operational excellence, and long-term client success.

This structure positions Rand Group to support continued growth, deepen partner relationships, and deliver consistent, high-quality outcomes for clients across industries and platforms.

To learn more about Rand Group leadership, visit our leadership page or contact us to discuss how our team can support your business growth.