Transforming SMB manufacturing and distribution with Dynamics 365 Business Central

AGT Products Inc. is a leader in building materials, manufacturing prefinished subfloor, and carbon fiber and concrete strengthening products. A legacy ERP system limited operational efficiency—data was siloed, licensing costs were high, and it was difficult to find staff with the technical knowledge to maintain and enhance the system. AGT partnered with Rand Group (formerly WebSan) to implement Microsoft Dynamics 365 Business Central and leverage Power Platform, enabling streamlined operations, digital workflows, and a scalable platform to support growth and efficiency.

Client: AGT Products Inc.

Case Study - AGT Products Inc.
Goal

The Goal

Centralize ERP operations across finance, warehouse, production, and sales while integrating pre-built apps and automating key workflows. Reduce manual effort, improve operational efficiency, and provide real-time visibility to support faster decision-making and scalable growth for AGT Products Inc.

Solution

The Outcome

AGT transitioned from a legacy ERP to a modern, cloud-based platform that centralizes finance, warehouse, production, and sales operations. Manual and paper-based workflows were replaced with automated, app-driven processes, creating a flexible ERP foundation that supports rapid adoption of new tools and future growth.

Business Central lets us automate workflows, integrate multiple apps, and scale operations quickly, while Rand Group (formerly WebSan) guided us to adapt the platform exactly to our business needs.

Kenny Jeans, Vice President Corporate Services

AGT Products Inc.

The problem

Before Dynamics 365, AGT relied on a legacy ERP that created operational inefficiencies. Manual order entry, siloed data, and complex integrations made it difficult to process large volumes efficiently. Staffing challenges further limited the company’s ability to maintain or enhance the system. Paper-based processes for sales, in-store inventory, and production tracking hindered visibility, slowed growth, and prevented data-driven decision-making.

  • Legacy ERP limited operational efficiency
  • Manual order entry and paper-based workflows
  • Siloed data across finance, warehouse, and production
  • High licensing costs and technical resource challenges
  • Difficulty scaling operations and integrating new tools
Opportunities For Growth

Legacy ERP limiting operational scale

The solution

Rand Group implemented Microsoft Dynamics 365 Business Central as AGT’s centralized ERP platform, integrating pre-built connectors such as EDI365 to automate order entry. Power Apps replaced manual, paper-based workflows for in-store sales visits and inventory tracking. The solution also provided a foundation for additional third-party apps to manage payroll, PLC automation, and e-commerce. Structured training and incremental adoption ensured minimal disruption. As a result, the team was able to leverage real-time visibility, operational control, and automation.

  • Implemented Business Central for ERP operations across finance, warehouse, and production
  • Integrated EDI365 to automate order entry
  • Built tablet-based Power Apps for sales and inventory workflows
  • Added third-party apps for payroll, PLC automation, and e-commerce
  • Incremental adoption and training to minimize workflow disruption

The result

With automation and integration in place, AGT significantly improved day-to-day execution and scalability. Order entry is now largely automated, warehouse and production operations are more efficient, and teams have clear visibility into inventory and operational data. The simplified system enabled faster onboarding, supported same-store sales growth, and allowed the business to deploy new third-party apps quickly as needs evolved.

  • 90% of daily order entry automated
  • 20% increase in same-store sales
  • Integrated, tablet-based workflow for inventory and sales tracking
  • Rapid deployment of 10 third-party apps in less than one year
  • Expanded hiring pool with shorter training times
  • Scalable ERP platform supporting SMB growth

%

of daily order entry automated

%

same-store sales growth

third-party apps implemented in under one year

Contact Rand Group

Take the next step with Rand Group

If you are evaluating Microsoft Dynamics 365 Business Central or Power Platform for SMB manufacturing or distribution, Rand Group can help design a connected, scalable solution that improves operational efficiency, automation, and visibility.