Dynamics 365
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Dynamics
Cloud & ProductivityStreamlining distribution operations with Dynamics 365
Avandium Trading Ltd., based in Quebec, is an importer and distributor of school and office supplies in Central Canada. Manual order entry, invoicing, and warehouse workflows limited productivity and operational efficiency. Avandium partnered with Rand Group (formerly WebSan) to implement Microsoft Dynamics 365 Business Central. The solution digitized operations, automated redundant processes, and integrated cash flow and forecasting with Cortana AI. The result is a centralized, always-available system that reduces manual effort, improves operational visibility, and allows employees to focus on higher-value work like sales and customer service.
Client: Avandium Trading Ltd.
The Goal
Implement Microsoft Dynamics 365 Business Central to digitize order entry, invoicing, and warehouse operations. Reduce manual tasks, improve cash flow and forecasting visibility, and allow employees to focus on value-added work.
The Outcome
Avandium now operates on a fully digital, integrated platform, saving hours of time weekly. Optimized workflows, AI-driven forecasting, and streamlined cash flow enable faster processing and improved operational efficiency.
Business Central has transformed how we operate. Our workflows are fully digital, data is integrated, and staff can now focus on sales and customer service instead of manual, repetitive tasks.
The problem
Before implementing Dynamics 365, Avandium relied heavily on manual processes for order entry, invoicing, and warehouse management. Employees spent significant time duplicating data across systems, which slowed operations, delayed invoicing, and created bottlenecks in the warehouse. Limited visibility into cash flow and operational performance made forecasting and planning difficult, and management often had to chase employees for accurate information. These inefficiencies reduced productivity, limited the company’s ability to focus on sales and customer service, and made scaling operations more challenging.
- 8–12 hours spent weekly on redundant tasks
- Limited visibility into cash flow and operational data
- Slowed invoicing and order processing
- Hindered employee focus on value-added work like sales and customer service
Manual processes slowed operations
The solution
Rand Group implemented Microsoft Dynamics 365 Business Central with customized configurations to address Avandium’s operational challenges. The platform digitized order entry, invoicing, and warehouse workflows, while Cortana AI improved forecasting and cash flow insights. Employees now submit data once, dashboards provide real-time visibility, and redundant tasks are reduced, enabling staff to focus on customer-facing and revenue-generating activities.
- Implemented Dynamics 365 Business Central for order, invoicing, and warehouse operations
- Integrated Cortana AI for forecasting and cash flow management
- Automated repetitive manual processes
- Provided a centralized, always-available digital system
The result
With manual effort eliminated, Avandium reclaimed hours each week and accelerated day-to-day execution. Orders and invoices move through the system faster, management has real-time visibility into performance and cash flow, and employees spend more time on customer-facing and revenue-generating work. The platform provides a strong foundation for continued growth and operational improvement.
- 10-12 hours per week saved on redundant tasks
- Improved forecasting and cash flow visibility
- Streamlined order entry and invoicing processes
- Employees can focus on sales and customer service
hours per week saved on redundant tasks
Take the next step with Rand Group
If you are evaluating Dynamics 365 Business Central or need to integrate it with specialized tools, Rand Group can help you design a practical path forward. Our team works with you to assess your current processes, define achievable goals, and implement a solution that digitizes operations, automates redundant tasks, and integrates AI-driven cash flow and forecasting.