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Cloud & ProductivityRand Group—your trusted Dynamics 365 CRM implementation partner
Rand Group’s team of highly skilled specialists serve as trusted advisors for Microsoft Dynamics 365 software implementations. Our consultants can implement, integrate, and customize Dynamics 365 CRM both timely and efficiently. As a Microsoft partner with multiple gold competencies, Rand Group has proven success with a host of Microsoft technologies, including the entire Dynamics 365 CRM suite of applications.
Implement Microsoft’s robust CRM applications with Rand Group
To achieve the most return on investment from your Dynamics 365 CRM software investment it is critical to partner with a Microsoft partner focused on your business success. Rand Group has over two decades of experience implementing Microsoft solutions, including the Dynamics 365 CRM application suite. As your chosen D365 CRM implementation partner, our team of technically skilled consultants will walk alongside you, navigating the complexity of integrating your new CRM solution. We will keep your team on track throughout the software transition, so you are ready to hit the ground running on day one with accurate reporting on all your customer data.
Partner with Rand Group for you CRM implementation and achieve:
- Improved customer insights
- Enhanced team collaboration
- AI-driven efficiency
- Scalability for growth
- Increased productivity
- Improved customer satisfaction
Customized to work the way you work
Rand Group’s software engineers can build custom solutions in Dynamics 365 that fit your unique business needs. To ensure your team is ready to transform their business processes we provide extensive training so your users can easily adapt to new operational workflows.
Streamlined business application integrations
When our team at Rand Group begins a Dynamics 365 CRM implementation project, we make it a priority to align the new technology with your existing business applications. For operational success it is critical for your new software to seamlessly integrate data to and from your existing technology stack. We will review your systems and design your new solution to work cohesively to enhance operational efficiency.
Expert Microsoft support
Rand Group’s team of skilled Dynamics 365 consultants have years of experience assisting companies with getting the most out of their technology investments. Our consultants provide holistic support to solve business challenges and identify and mitigate risk before chaos strikes. A partnership with Rand Group for your Microsoft D365 CRM implementation is a partnership geared towards success and growth.
White Paper
10 CRM software selection mistakes that spell failure
Adopting a CRM system involves many moving parts of your business, like sales, service, and marketing—which is why your selection of a CRM system should be diligent and thorough. This white paper outlines 10 all-too-common mistakes made by organizations during the CRM software selection process.
Partner with Rand Group for your Dynamics 365 CRM implementation and improve your customer engagement
Partnering with Rand Group is an alliance built on decades of Microsoft application experience. You can rely on our technically skilled consultants for implementation and beyond as a valued support partner for optimized processes and insightful reporting.
Implementation
Implementing new CRM software can be a transformative step for your business. Rand Group has over two decades of successful implementation experience helping our customers accelerate their business with Microsoft Dynamics 365 CRM.Â
Customizations
Rand Group understands that one-size does not fit all. Our team of certified software developers and application experts have the technical skills to tailor your Dynamics 365 system to meet your organization’s unique business needs.Â
Reporting & Analytics
Rand Group’s team of experts collaborate with you to gain valuable insights into your business’s performance through detailed visualizations, tools, and reports. By harnessing data’s potential, we deliver essential information to enhance your decision-making.
Rescue & Recovery
Software implementation projects are high stakes and can be complex. The consultants at Rand Group have technical know-how to solve implementation failures to get your team back on track towards success with your new application.Â
Why partner with Rand Group?
Decades of experience
With extensive experience in supporting Microsoft Dynamics 365 applications, Rand Group offers deep industry insights. This expertise enables us to proactively identify potential risks, tackle business challenges, and provide customized solutions designed to meet your unique requirements.
Long-term partnership and support
At Rand Group, we’re more than a service provider—we’re a dedicated partner for the long haul. With a 90% client retention rate, we pride ourselves on delivering ongoing support, empowering your business to grow and adapt seamlessly as your needs evolve.
All resources in the US and Canada
We are committed to maintaining the highest standards by relying exclusively on our in-house team, without the use of contractors. This approach guarantees that you receive consistent, top-tier service from our dedicated professionals based in the US and Canada throughout every stage of the implementation process.
Certified Dynamics 365 Sales experts
Our certified team of architects, developers, data scientists, and engineers specializes in implementing the Microsoft application suite. With our deep expertise in implementation, customization, and support, we are dedicated to keeping your system running at optimal performance.