Video:

AI powered selling: Copilot for Dynamics 365 Sales in action

See how AI-powered Copilot capabilities help sellers quickly understand leads and opportunities, respond faster to prospects, and stay grounded in the full sales context without digging through records or emails. The focus is on practical features that help teams connect sooner and sell smarter in real-world scenarios.

The video walks through how Copilot delivers intelligent summaries, activity insights, and relationship awareness inside Dynamics 365 Sales and Microsoft Outlook. You’ll also explore how AI-driven agents, mobile access, and guided email and appointment experiences support sellers wherever they work, while maintaining security, data privacy, and user control. Whether you’re qualifying leads, managing opportunities, or following up with prospects, this session shows how AI can accelerate every stage of the sales process.

In this video you’ll learn:

How Copilot summaries and research features help sellers respond faster and stay aligned with the current state of leads and opportunities.

How AI-powered email, appointment, and coaching tools in Dynamics 365 Sales and Outlook improve communication and productivity.

How intelligent sales agents and relationship insights can identify risks, prioritize deals, and create warmer, more effective engagements.

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