Dynamics 365
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Dynamics
Cloud & ProductivityMicrosoft Dynamics 365 Business Central & Shopify integration
Integrating your Shopify eCommerce store with Microsoft Dynamics 365 Business Central, Microsoft’s cloud ERP system, can elevate your business. A Business Central & Shopify integration ensures seamless data flow between your online storefront and back office. The result is automated processes that eliminate manual data entry and enable real-time visibility into sales, inventory, and finances.
Build a powerful end-to-end retail solution with Shopify & Business Central integration
Microsoft has partnered with Shopify to create a native Dynamics 365 Business Central (BC) and Shopify connector that integrates your ERP and e-commerce platform. This connector synchronizes critical data between Business Central and Shopify, such as product data, orders, inventory levels, customer information, payments, etc. For example, you can manage products and stock in Business Central and have your Shopify store update in real time or pull online orders into Business Central for streamlined fulfillment. With this integration, your Shopify front end and Business Central back end operate as one system, ensuring data consistency across sales and inventory while reducing duplicate work.
Rand Group can help you get the most out of the Shopify and Business Central integration. Our team will help implement and configure the connector to fit your business processes. Then, we can customize the integration for any unique requirements, extending the connector’s functionality or adding custom logic to support your specific workflows. We can even integrate Business Central and Shopify with other systems in your tech stack, such as CRMs and marketing platforms, to give you a fully connected solution tailored to your needs.
Accurate inventory and orders
Keep inventory counts and order details in sync in real time. When an item sells on Shopify, your Business Central inventory updates immediately so you never run out of stock or oversell. Every online order is captured in Business Central for processing with greater accuracy, so you have fewer fulfillment errors and faster shipments.
Improved customer experience
With this integrated system, customer and order information are always up to date across channels. Your sales and support teams can respond to customer inquiries faster, handle returns and refunds more efficiently, and provide accurate order status updates.
Streamlined operations
Automate data transfer between Shopify and Business Central, eliminating manual data entry and reducing human error. By connecting these platforms, you free up employees from tedious tasks so they can focus on higher-value work and customer service.
Integrate your systems today
Don’t let disconnected systems slow down your eCommerce growth. Integrate your systems today to unlock a more efficient and responsive business. Rand Group’s team of specialists is ready to help you connect Shopify and Business Central quickly and correctly, so you can start reaping the benefits of a unified platform.
Centralized product & inventory management
One of the key features of the Business Central & Shopify integration is centralized product and inventory management. Instead of maintaining product data in two places, you can manage your items in Business Central and publish them to your Shopify store. The connector supports bi-directional synchronization of product details. This means any changes to prices, descriptions, images, etc. can automatically update on the Shopify storefront and certain updates from Shopify can flow back to Business Central. Inventory levels are updated in real time between the systems, so your online store always shows the correct stock levels.
- Consistent product data: Have one source of truth for product information. Update product details or pricing in Business Central and have those changes automatically pushed to Shopify so your online listings are always up to date and consistent.
- Real-time inventory updates: Avoid stock discrepancies and overselling. The integration syncs inventory counts in real time between your warehouse and your Shopify storefront, preventing out of stock situations and backorders by always showing current stock levels.
- Multi-store management: Manage multiple Shopify stores from the same D365 BC environment. The connector supports multi-store scenarios so you can manage inventory and product data for all your online shops centrally while still catering to each store’s pricing, language, or catalog as needed.
Streamlined order & fulfillment process
The D365 BC and Shopify connector streamlines the fulfillment process. When a customer places an order on your Shopify site, the integration will automatically import that sales order into Business Central for processing. Your team can pick, pack, and ship without having to re-key orders into the ERP, saving time and reducing errors. Business Central becomes your hub for managing all orders, giving you a single view of all sales. As orders are fulfilled in Business Central, shipment details and tracking information can be sent back to Shopify so your customers stay informed.
- Automatic order sync: Shopify orders are imported into Business Central with all details (customer, items, quantities, payments) automatically. No manual order entry or data transfer required, speeding up the order-to-cash cycle and reducing errors.
- Unified fulfillment & returns: Fulfill orders in Business Central alongside your other orders using its fulfillment, shipping, and invoicing capabilities. If a customer initiates a return on Shopify, a return order can be created in Business Central, updating stock and financials accordingly.
- Up-to-date order status: Keep customers informed. Business Central can push fulfillment updates (shipment tracking numbers or status changes) back to Shopify. Customers can check their order status on your website and receive notifications, while your team manages everything in Business Central.
Unified financials & reporting
By connecting Shopify with Business Central, you unlock unified financials and reporting across your business. Every sale made in Shopify is recorded in Business Central’s financial module automatically, so your revenue, taxes, discounts, and payments are logged without manual reconciliation. This ensures your accounting is always up to date with your online sales, simplifying period-end close and financial audits. With all eCommerce data in D365 BC, you can use its reporting and analytics tools to get insights into business performance and customer trends.
- Real-time financial updates: As orders, payments, and refunds happen in Shopify, corresponding transactions are created in Business Central’s ledgers. You get immediate visibility into sales numbers, Shopify Payments cash flow, and inventory cost updates in your ERP.
- Simplified accounting: Eliminate the tedious task of reconciling eCommerce sales with back-end accounts. Because the integration automatically posts Shopify sales and returns to the correct accounts in Business Central, you can trust your financial statements and inventory valuations to reflect your online business in near real-time.
- Better business insights: With Shopify and Business Central data combined, reporting is easier and more comprehensive. Create unified reports on product performance, profit margins, inventory turnover, and customer buying patterns across all channels. Having one source of truth for data helps you make informed decisions and spot opportunities to optimize your operations or marketing.
Why choose Rand Group for your Shopify & Business Central integration?
Top North American Business Central partner
Rand Group consistently ranks as one of the top Business Central partners in North America. We were one of the first North American partners to achieve the Small and Midsize Business Management advanced specialization, which is an advanced credential from Microsoft for partners with proven capabilities with Business Central.
Long-term partnership and support
Rand Group is committed to building long-term relationships with our clients, offering ongoing support and services to help your business grow and adapt with Business Central. Our 90% client retention rate is a testament to our dedication and effectiveness.
A dedicated US-based team
We employ no contractors, ensuring that our dedicated team in the US and Canada provides consistent, high-quality service and support throughout your implementation.
Trusted industry expertise
Our team includes certified public accountants (CPAs) and industry experts who understand the unique challenges of your business and ensure your implementation aligns with best practices.
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