Maximize your success with Microsoft Dynamics 365 CRM consulting services

Unlock the true potential of Dynamics 365 CRM with Rand Group as your trusted consulting partner. Whether you’re exploring Dynamics 365 CRM for the first time or seeking to enhance your existing system, our team of experienced technical consultants and industry specialists deliver tailored guidance and hands-on support. Let us help you drive growth and build stronger customer relationships.

Dynamics 365 CRM consulting

Personalized Dynamics 365 CRM consulting designed to meet your unique needs

Dynamics 365 CRM is a powerful tool for managing and improving customer relationships. At Rand Group, we help you unlock its full potential with tailored consulting services. Whether you’re starting a new implementation, need support, or require customizations, our experts are here to guide you.

We offer flexible services, from software evaluation to system recovery, delivering value at every stage of your D365 CRM journey. By understanding your goals and challenges, we ensure our solutions align with your objectives, budget, and timeline.

With decades of experience, a 90% client retention rate, and a proven track record, Rand Group is the trusted partner for success with Dynamics 365 CRM. Let us help bring your vision to life.

Strategy

Strategic implementation services

Start your journey with Dynamics 365 CRM on the right track through our structured and strategic implementation services. From planning and configuration to training and go-live, we guide you every step of the way. This strategic approach ensures a successful transition for your business.

Optimize

Optimize performance and maximize ROI

Already using Dynamics 365 CRM? Unlock its full potential with our performance optimization services. Our expert consultants focus on fine-tuning system performance, customizing workflows, and integrating advanced functionalities to help boost productivity and increase return on investment.

Risk Management

Expert system recovery solutions

Struggling with a failed implementation or critical system issues? Our rescue and recovery services are here to help. We specialize in resolving complex problems, stabilizing your system, and getting your business operations back on track quickly and effectively.

Implementing Dynamics 365 with Rand Group was a lifesaving, game-changing event. We have had an 80% gain in efficiency and it’s crazy to think of how we used to do things.

Christa Curette, VP of Engineering & Technology at Conquest Completions LLC

Expert consulting for every step of your Dynamics 365 CRM journey

Rand Group provides a full suite of consulting services to help you get the most out of your Dynamics 365 CRM solution. Whether you’re implementing a new system, customizing features, or upgrading your existing setup, our expert Microsoft Dynamics 365 consultants are with you every step of the way to ensure seamless integration and optimal performance tailored to your business needs.

Implementation

We support your implementation, from configuration and data migration, to training and user adoption. Rand Group will be with your organization every step of the way to ensure a smooth Dynamics 365 CRM implementation that fits your unique business processes and user needs.

Support

Our continuous improvement program offers tailored support to keep your Dynamics 365 solution optimized and aligned with your needs. From strategy to technical expertise and accounting guidance, Rand Group provides comprehensive assistance for the life of your organization.

Customizations

Rand Group’s software engineering team customizes Dynamics 365 CRM to fit your specific business needs. We can extend Dynamics 365 by leveraging Power Automate or Power Apps or through custom programming utilizing a variety of programming languages.  Our goal is to optimize the software to streamline processes and create efficiencies for your users.

 

Rescue & Recovery

Whether you’re recovering from a failed implementation or looking to enhance system performance, Rand Group is here to help you reach the full potential of your Dynamics 365 CRM solution. Our services are designed to put your business back on track, ensuring lasting success.

Let’s talk about how we can transform your business