Relevant Dynamics GP Support, Every Time
At Rand Group, we’re there when you need us. We understand your business, understand what’s at stake, and understand how to resolve issues when they arise.
Best of all, access to our Business Advantage Support team means you no longer need someone in house, and you get the most up to date skills right away. Our GP and Great Plains specialists are available 7 am to 7 pm Monday to Friday, or 24/7 coverage if that’s more suitable.
“My company had some MAJOR issues this week with Great Plains. Rand Group’s support was extremely helpful. They knew exactly what to do and went over the options.
I was a complete basket case thinking that I ruined the whole system and the technician was very calming, telling me that we could work through the problem etc. Thank you for everything!”
~ Holly Madden, Controller, LaTrelle’s
Valuable Support in More Ways than One
Our support service includes access to valuable training materials including webinars, lunch & learns, plus an on-line portal.
We possess not only technical, but also accounting and business expertise to fully support you, beyond your software needs.
- Audit support through PBC assistance
- Sub-ledger account schedule creation and support
- Accounting and reconciliation support
- Training materials preparation
- System documentation development for SOX
Don’t Let Your System Leave You Stranded
Did you know that an unmanaged ERP system leads to unexpected downtime? Downtime that costs up to $74,000 per hour. It also leads to slow response time and performance issues that negatively impacts the entire organization.Learn More