Navigate Dynamics 365 Customer Insights pricing and licensing
Dynamics 365 Customer Insights offers flexible pricing tailored to meet the diverse needs of all businesses. The base subscription, priced at $1,700 per tenant/month, delivers unified customer data, enabling connected customer journeys and campaigns across up to 4 environments, accommodating 100,000 Unified People and 10,000 Interacted People.

Dynamics 365 Customer Insights pricing options for your business
Dynamics 365 Customer Insights is subscription-based, licensed per tenant, and allows for unlimited users. You may attached Customer Insights to another qualified Dynamics 365 product resulting in a significant discount. Additional People Packs may be purchased, providing flexibility and scalability for your organization.
Dynamics 365 Customer Insights base pricing
$1,700
Per tenant per month
Enable seamless customer journeys and targeted campaigns utilizing integrated customer data. This offering encompasses support for up to four environments, accommodating 100,000 Unified People1, and 10,000 Interacted People2.
Dynamics 365 Customer Insights attached
$1,000
Per tenant per month
Incorporate integrated customer journeys and campaigns into your Microsoft stack seamlessly. This addition comprises support for up to four environments, accommodating 100,000 Unified People1, and 10,000 Interacted People2.
Customer Insights Additional People Packs
$2,000
Per pack per month
Expand your capabilities by incorporating extra capacity to consolidate a broader range of customer profiles. The first tier offers support for 100,000–500,000 Unified People and is available in convenient packs of 100,000 Unified People1 for seamless scalability.
White Paper
Your ultimate guide to Dynamics 365 Customer Insights pricing and licensing
Explore the ultimate guide to Dynamics 365 Customer Insights pricing and licensing in our comprehensive whitepaper. Gain insights into user types, licensing options, and powerful capabilities for crafting personalized customer journeys and enhancing customer experiences.
White Paper
Your ultimate guide to Dynamics 365 Customer Insights pricing and licensing
Explore the ultimate guide to Dynamics 365 Customer Insights pricing and licensing in our comprehensive whitepaper. Gain insights into user types, licensing options, and powerful capabilities for crafting personalized customer journeys and enhancing customer experiences.
Take the next step
Advance to the next level with Dynamics 365 Customer Insights. Implement a robust customer insights tool to transform potential leads into valuable business relationships. Dynamics 365 Customer Insights enhances lead generation, stimulates demand, enhances buyer experiences, and accelerates the acquisition of customers and loyalty.
Unlock a free 30-day trial
Uncertain about Dynamics 365 Customer Insights being the ideal solution for your organization? Utilize the 30-day free trial to explore the features and functionalities of Dynamics 365 Customer Insights. One of our product specialists will walk you through key features.
- Use sample data or a subset of your own data
- Test drive Dynamics 365 Customer Insights to see if it fits with your organization
- No obligation to purchase and no payment required
Talk to a Customer Insights expert
Engage with a Dynamics 365 Customer Insights expert to tailor solutions for organizations with unique business processes. Our team will assist in strategizing, transitioning to the cloud, and building your custom Dynamics 365 solution. Our product specialists will:
- Discuss the timeline and scope of engagement
- Review product highlights and features
- Provide industry expertise and application solutions for your unique business needs