Your support options for Microsoft Dynamics AX

Inventory is an essential part of many company’s day-to-day operations and is one of the major drivers of revenue, costs, and future planning decisions. You cannot sell what you don’t have and as such, it is essential to maintain accurate inventory counts. Dynamics 365 Finance and Operations is a robust Enterprise Resource Planning (ERP) system that provides a platform for organizations to effectively manage their business operations. Included in the inventory management capabilities is inventory cycle counting. This blog will outline how to perform cycle counting in Finance and Operations using basic inventory management processes to allow organizations to efficiently keep track of their inventory.

With the introduction of Dynamics 365, Dynamics AX has now become Dynamics 365 for Finance and Operations. While the technical features are essentially the same, Dynamics 365 for Finance and Operations does offer some benefits that Dynamics AX does not.

Dynamics 365 for Finance and Operations is a Software-as-a-Service (Saas) product, meaning you need only a browser to access your application and data. An advantage of this is significantly reduced IT costs, as there is no infrastructure or maintenance required. Increased mobility and accessibility also feature heavily, as the application can be accessed on any device in any location with only an Internet connection. Dynamics 365 has greatly improved user experience with an intuitive, modern interface that is fully customizable.

Unlike Dynamics AX, Dynamics 365 for Finance and Operations is easily extendable with a multitude of third-party add ons and extensions. As it is part of the wider Dynamics 365 umbrella, it also works seamlessly alongside other Dynamics 365 applications such as Dynamics 365 for Sales. By choosing the applications only that you need, you end up with a fully connected, end-to-end solution that supports your unique business requirements.

Rand Group is an experienced Dynamics AX partner that has over 30 years of experience assisting companies with getting the most out of their investments. We are a Microsoft Gold Partner rated in the top 1% of Microsoft partners worldwide with extensive industry experience serving the oil and gas, manufacturing, distribution, professional services, construction, and technology sectors. If you need support for your current AX system, our Business Advantage Support program is a flexible, holistic program that offers support for your business applications, accounting processes, and financial needs. Support is available 24/7, with additional access to our client portal and Dynamics 101 training center.

If you are interested in upgrading to Dynamics 365, we can assist you with the process. If you’re running on Dynamics AX 2012 R2 or R3, there is an upgrade process that can be taken to transition to Dynamics 365 for Finance and Operations. For other versions of AX, a re-implementation option is available to migrate the data and modifications you require into a clean version of Dynamics 365 Finance and Operations.

For support for your current Dynamics AX system or if you are considering an upgrade to Dynamics 365, contact a support representative today. Additionally, Rand Group offers support for the entire Dynamics 365 suite of applications as well as the Power Platform.