Dynamics 365 Finance & Operations features & capabilities

Dynamics 365 Finance & Operations is a suite of enterprise applications that unifies financial management and supply chain operations in a single cloud-based solution. It comprises two core products, Dynamics 365 Finance and Dynamics 365 Supply Chain Management, which can be deployed independently or together to support global operations, enhance productivity, and drive data-informed decision-making across the enterprise.

Dynamics 365 Finance & Operations Capabilities

Dynamics 365 Finance capabilities & features

Dynamics 365 Finance is designed to centralize and automate financial management across complex, multi-entity organizations. It provides powerful tools for budgeting, reporting, compliance, and global financial operations, all in one platform. With embedded analytics and AI, Finance enables faster close cycles, smarter cash management, and real-time visibility into business performance.

Core financials

General Ledger

General ledger management

The general ledger module in Dynamics 365 Finance forms the core of your financial framework. It enables centralized management of all financial entries across your organization, including debits, credits, and account structures. Configure fiscal calendars, accounting dimensions, and currencies with ease. Embedded analytics provide real-time visibility, simplifying reporting and enhancing financial control.

General ledger management
Budgeting

Accounts payable & receivable

Dynamics 365 Finance streamlines your accounts payable and receivable processes, enhancing cash flow management. Automate vendor invoice approvals, matching rules, and payments using workflows. Track customer invoices, manage collections, and expedite payment reconciliation across various methods such as electronic payments, credit cards, or checks. Electronic invoicing capabilities reduce administrative effort and increase accuracy.

Accounts payable & receivable
Equipment Rental

Fixed asset accounting

Effectively manage your company’s tangible and intangible assets with Dynamics 365 Finance’s fixed asset module. Automate the full asset lifecycle from acquisition through depreciation to disposal. The module complies with global accounting standards, simplifying depreciation calculations and maintaining accurate asset valuations. Flexible configurations allow precise tracking of maintenance expenses, asset values, and capitalization thresholds.

Fixed asset accounting
Automate Reporting

Financial close and reporting

Accelerate your financial closing cycles using Dynamics 365 Finance’s integrated tools. Built-in automation reduces manual effort and minimizes errors, resulting in faster and more accurate month-end and year-end close. Powerful self-service analytics and predictive insights support strategic decision-making. Comprehensive reporting capabilities provide clear visibility into financial performance, supporting compliance and stakeholder reporting requirements.

Financial close and reporting
Asset

Cost accounting

Dynamics 365 Finance includes sophisticated cost accounting features to analyze and control operational expenses. Easily manage cost allocations, cost centers, and cost behaviors across entities. Gain a detailed understanding of resource consumption and operational efficiency to inform pricing, budgeting, and profitability decisions. This granular visibility enables organizations to identify cost savings and optimize resource allocation strategically.

Cost accounting
General ledger management
Accounts payable & receivable
Fixed asset accounting
Financial close and reporting
Cost accounting

Budgeting & planning

Budgeting

Budget planning & control

Dynamics 365 Finance streamlines budget planning by aligning it with organizational policies, procedures, and hierarchies. You can define, allocate, and manage budgets across main accounts and dimensions clearly mapped to the general ledger. Built-in controls ensure financial transactions stay within allocated limits, reducing overspending risks and aligning expenditures with strategic objectives.

Budget planning & control
Double Data Entry

Intelligent budget proposals

Dynamics 365 Finance simplifies budgeting through intelligent budget proposals. Historical data from prior budgets and actual financials are automatically analyzed to generate accurate budget recommendations. Finance teams can refine these suggestions using specific operational insights, significantly reducing manual effort and improving budget accuracy.

Intelligent budget proposals
Forecast

Rolling forecasts

Dynamics 365 Finance offers rolling forecast capabilities, allowing you to continuously compare actual financial performance against budgets. These dynamic forecasts provide clear visibility into business trends, helping your organization adapt quickly to market changes. Rolling forecasts enable proactive planning, supporting strategic decisions and improving resource allocation.

Cash flow forecasting
Statistical Data

Business performance analytics

With Dynamics 365 Finance, business performance analytics become accessible to all decision-makers. Self-service analytics and interactive dashboards deliver actionable insights into financial and operational data. Real-time performance tracking enables informed decisions, enhances agility, and optimizes organizational workflows, supporting continuous improvement.

Business performance analytics
Machine Learning

Copilot-assisted reporting

Dynamics 365 Finance integrates Copilot-assisted reporting, leveraging AI to simplify complex financial analyses and reporting tasks. Copilot automates data interpretation, generates insightful narratives, and streamlines reporting processes, making financial analysis faster and more accurate. This enables finance teams to focus more strategically, improving overall productivity.

AI-powered report management
Budget planning & control
Intelligent budget proposals
Cash flow forecasting
Business performance analytics
AI-powered report management

Cash management

Forecast

Cash flow forecasting

Dynamics 365 Finance provides accurate cash flow forecasting using intelligent predictive analytics. It analyzes data from accounts payable, receivable, and payment terms, creating reliable projections. This helps organizations proactively identify liquidity trends, optimize financial planning, and ensure funds are available to meet short-term and long-term obligations.

Cash flow forecasting
Warehouse

Bank account management

Efficiently manage bank accounts and associated financial instruments with Dynamics 365 Finance. Easily handle deposit slips, checks, letters of credit, and promissory notes within a unified platform. Streamlined management of bank transactions and financial data simplifies daily operations, reduces manual work, and improves accuracy and control over banking activities.

Bank account management
Financial Sharing

Automated bank reconciliation

Dynamics 365 Finance automates bank reconciliation, reducing errors and manual effort. Easily import bank statements, and let the system automatically match transactions using predefined criteria. Automated reconciliation accelerates month-end processes, ensures accuracy in financial records, and enhances compliance and audit readiness.

Automated bank reconciliation
Asset

Liquidity management

Maintain optimal liquidity levels using Dynamics 365 Finance’s advanced analytical tools. Gain real-time visibility into cash positions and effectively manage currency requirements. The system proactively identifies potential shortfalls or surpluses, enabling informed decisions that optimize working capital and improve overall financial stability.

Liquidity Management
Budgeting

Treasury operations

Dynamics 365 Finance centralizes treasury management operations, including handling letters of credit, guarantees, and financial risk management. Streamlined processes reduce complexity, enhancing control over treasury functions. Comprehensive tools support efficient management of cash, risk exposure, and compliance with financial regulations, improving organizational resilience.

Comprehensive financial management
Cash flow forecasting
Bank account management
Automated bank reconciliation
Liquidity Management
Comprehensive financial management

Revenue management

Job Interest Billing

Quote-to-cash process

Dynamics 365 Finance supports the full quote-to-cash process, helping businesses streamline sales, billing, and collections. Automate workflows from order creation to revenue capture, reducing delays and manual errors. AI-powered billing and collections features optimize monetization by accelerating invoicing and improving payment timeliness.

Quote-to-cash process
Procurement Cycle

Subscription billing

Easily manage recurring revenue streams with robust subscription billing capabilities in Dynamics 365 Finance. Configure billing schedules for software, services, or product subscriptions. Support complex pricing models, usage-based billing, and multi-element revenue allocation while maintaining compliance and reducing revenue leakage.

Subscription billing
Budgeting

Credit and collections management

Optimize credit control and collections with configurable credit limits, scoring rules, and predictive insights. Dynamics 365 Finance centralizes collections data and automates reminder schedules, improving payment outcomes. Credit and collections teams can proactively manage risk, reduce write-offs, and improve cash flow visibility.

Credit and collections management
Profit

Revenue recognition and deferrals

Dynamics 365 Finance provides precise revenue recognition management, supporting multi-element arrangements and deferrals. The solution automates allocation and recognition schedules, ensuring compliance with financial regulations. Gain greater control and visibility into revenue streams, improving accuracy in financial reporting and strategic forecasting.

Revenue recognition and deferrals
Statistics

Project financials

Track project-based revenue and expenses with integrated financial controls. Dynamics 365 Finance supports billing schedules, milestones, cost tracking, and revenue recognition aligned to project timelines. Project financials help improve profitability, support forecasting, and enable better decision-making across services organizations.

project financials
Quote-to-cash process
Subscription billing
Credit and collections management
Revenue recognition and deferrals
project financials

Global operations

Certified

Regulatory compliance

Dynamics 365 Finance helps organizations stay compliant with local laws and evolving regulations across global markets. Built-in regulatory features include electronic invoicing, tax reporting, and audit support tailored to specific countries. Microsoft continuously delivers regulatory updates, reducing compliance risk and supporting global business continuity.

Regulatory compliance
Budgeting

Global tax management

Easily manage complex tax requirements with a flexible and unified tax engine. Dynamics 365 Finance allows you to configure tax rules, deduction logic, and jurisdiction-specific rates using a no-code designer. This supports accurate tax calculation and reporting across borders while minimizing manual work and compliance risk.

Global tax management
Location Pin

Localization capabilities

Dynamics 365 Finance includes out-of-the-box localizations for 57 countries and 67 languages. This enables organizations to meet local legal, language, and business requirements without extensive customization. Localization extends to financial reporting, tax formats, and document layouts, ensuring consistent global operations.

Localization capabilities
Increase Revenue

Sustainability and ESG tracking

Track and report environmental, social, and governance (ESG) metrics using Dynamics 365 Finance’s integrated data model. Organizations can monitor energy use, emissions, and other sustainability KPIs to meet internal goals or external reporting requirements. Built-in reporting tools support transparency and progress toward ESG initiatives.

Sustainability and ESG tracking
IoT

Multi-entity and multi-currency support

Dynamics 365 Finance supports multi-company and multi-currency operations in a single unified system. Easily consolidate financials across entities, manage intercompany transactions, and handle exchange rates with precision. This flexibility enables streamlined global expansion and efficient financial management across geographies.

Multi-entity and multi-currency support
Regulatory compliance
Global tax management
Localization capabilities
Sustainability and ESG tracking
Multi-entity and multi-currency support

Dynamics 365 Supply Chain Management capabilities & features

Dynamics 365 Supply Chain Management helps businesses streamline operations across procurement, planning, manufacturing, warehousing, and asset management. With built-in IoT integration, intelligent automation, and AI-powered forecasting, D365 SCM enables organizations to run agile, resilient, and connected supply chains that adapt to real-time demand and disruption.

Planning

Statistics

Demand planning

Dynamics 365 Supply Chain Management enables accurate, AI-driven demand forecasting using historical data, external signals, and custom machine learning models. Forecasts can be automatically refined over time, incorporating outlier handling and confidence scoring. This improves forecast accuracy and helps planners better align supply with expected customer demand.

Demand planning
Forecast

Master planning & forecasts

Master planning in Dynamics 365 SCM calculates net and gross requirements by evaluating on-hand inventory, open orders, and projected demand. It supports short-term, day-to-day replenishment and long-term planning across multiple legal entities. Forecast schedules and intercompany master plans ensure materials and capacity are available when and where they’re needed.

Master planning & forecasts
Product Lifecycle

Demand driven MRP (DDMRP)

With DDMRP capabilities, Dynamics 365 SCM helps organizations minimize stockouts and excess inventory. Planners can set dynamic stock buffers based on real-time demand signals. Embedded Copilot features refine replenishment decisions, automating inventory placement and optimizing supply chain responsiveness without manual intervention.

Demand driven MRP (DDMRP)
Business Team

Real-time Teams collaboration

Dynamics 365 integrates with Microsoft Teams to enable seamless collaboration during the planning process. Planners can share forecasts, review inputs, and align with stakeholders in real time, without leaving the flow of work. This streamlines communication and improves decision-making across teams and departments.

Real-time Teams collaboration
Organize

What-if and scenario planning

What-if analysis tools in Dynamics 365 SCM allow planners to simulate changes in demand, supply, and production variables. By exploring alternative scenarios, users can understand the potential impact of disruptions or policy changes before committing to a plan. This supports more agile and resilient decision-making.

What-if and scenario planning
Demand planning
Master planning & forecasts
Demand driven MRP (DDMRP)
Real-time Teams collaboration
What-if and scenario planning

Procurement

Machine Learning

Sourcing automation

Dynamics 365 SCM streamlines sourcing by using Copilot to assist buyers in evaluating the impact of changes to orders, automating approvals, and recommending best-fit suppliers. Users can configure purchasing workflows to align with organizational policies while optimizing for price, lead time, and reliability. This automation reduces manual tasks and accelerates the procure-to-pay cycle.

Sourcing automation
Statistical Data

Supplier risk and performance insights

The Supply Risk Assessment workspace helps identify and manage sourcing risks by analyzing past vendor performance. Embedded Power BI reports display metrics like OTIF (on-time, in-full) delivery rates and highlight planned purchases at risk. These insights enable supply managers to take proactive steps, such as diversifying suppliers or adjusting logistics plans, to reduce disruptions.

Supplier risk and performance insights
Contract

Contract and rebate management

With cost and rebate management capabilities, users can apply negotiated terms, pricing tiers, and rebate structures automatically during procurement. The system ensures compliance with purchasing policies while improving visibility into cost savings. Accurate rebate tracking and accruals are built into the workflows to reduce manual reconciliation and missed credits.

Contract and rebate management
New Business Referral

Vendor management

Vendor collaboration in Dynamics 365 SCM provides a secure platform for onboarding and managing suppliers. Vendors can view purchase orders, respond to RFQs, update company information, and confirm deliveries. This transparency improves supplier engagement and supports smoother procurement operations with fewer delays and errors.

Vendor management
Budgeting

Landed cost management

The Landed Cost module gives organizations end-to-end visibility into inbound shipping costs, including freight, customs, and duties. Users can allocate these costs across multiple items and voyages, track goods in transit, and record accruals. Accurate landed cost estimates help improve margin tracking, reduce manual corrections, and support better financial planning.

Landed cost management
Sourcing automation
Supplier risk and performance insights
Contract and rebate management
Vendor management
Landed cost management

Manufacturing

Product Lifecycle

Production lifecycle management

Dynamics 365 SCM supports the full production lifecycle, from order creation to finished goods, using production, batch, and kanban orders. The solution handles discrete, process, and lean manufacturing, with full integration to finance, inventory, and warehouse modules. This ensures smooth information flow across departments and helps streamline complex, mixed-mode production environments.

Production lifecycle management
Warehouse

Connected factory & IoT insights

With built-in IoT and sensor integration, Dynamics 365 SCM provides real-time visibility into equipment performance and production metrics. Manufacturers can monitor throughput, identify bottlenecks, and reduce downtime using AI-powered anomaly detection. These insights help improve quality, boost efficiency, and support continuous improvement initiatives.

Connected factory & IoT insights
Orders & Fulfillment

Shop floor execution & visibility

The shop floor interface enables workers to report production progress, manage tasks, and record time and materials in real time. Supervisors can monitor operations through dashboards and adjust schedules based on live data. Integration with MES and mobile devices helps eliminate silos and ensures accurate, timely shop floor reporting.

Shop floor execution & visibility
Pre Production

Engineering change management

Engineering change management in Dynamics 365 SCM brings structure to product data and version control. Users can define product versions, enforce readiness checks, and manage approvals through workflows. Changes are tracked and applied consistently across the organization, supporting faster product innovation while maintaining control and compliance.

Engineering change management
Statistical Data

Production cost insights

Effectively manage subcontracted manufacturing tasks by delegating specific production steps to external suppliers. BC tracks subcontracted operations through purchase orders, providing visibility into material transfers and completed external work. This comprehensive tracking ensures accurate cost allocation and efficient coordination with external resources.

Production cost insights
Production lifecycle management
Connected factory & IoT insights
Shop floor execution & visibility
Engineering change management
Production cost insights

Warehouse

Warehouse

Warehouse setup and mobility

Dynamics 365 SCM makes it easy to configure new warehouses using guided setup tools and templates. With warehouse management-only mode and flexible layout options, organizations can replicate configurations across locations and scale quickly. The built-in mobile app enables real-time task execution on the warehouse floor, improving worker productivity without requiring custom development.

Warehouse setup and mobility
Batch Order Sequencing

Automated picking, packing, and sorting

Optimize your pick, pack, and ship processes using embedded Power BI dashboards and mobile-guided workflows. Dynamics 365 SCM supports automation through rules-based picking strategies and robotics integration, allowing you to increase throughput, reduce errors, and meet delivery SLAs. Intelligent automation ensures consistent execution even during peak periods.

Automated picking, packing, and sorting
Product Lifecycle

Real-time inventory visibility

Dynamics 365 SCM provides a global view of inventory across all legal entities and warehouses, enabling accurate order promising and fulfillment. With real-time data and API-connected inventory feeds, you can prevent stockouts, reduce excess inventory, and maintain optimal stock levels to meet customer demand.

Real-time inventory visibility
Job Interest Billing

Returns and reverse logistics

Streamline returns and reverse logistics by integrating warehouse operations with sales, quality, and transportation processes. D365 SCM allows users to manage inspections, restocking, and refurbishments while tracking returned goods across the supply chain. This improves transparency, reduces waste, and enhances customer satisfaction.

Returns and reverse logistics
Transportation

Transportation and load planning

Coordinate inbound and outbound logistics with intelligent transportation planning tools. The system helps identify the best carrier routes, manage freight costs, and track shipments across internal fleets or third-party providers. By aligning transportation and warehouse activities, D365 SCM reduces delays and lowers overall shipping expenses.

Transportation and load planning
Warehouse setup and mobility
Automated picking, packing, and sorting
Real-time inventory visibility
Returns and reverse logistics
Transportation and load planning

Asset management

Design

Predictive and preventative maintenance

Dynamics 365 SCM helps reduce unplanned downtime by supporting all major maintenance strategies, predictive, preventative, corrective, and condition-based. AI and IoT data are used to detect anomalies and trigger maintenance actions before failures occur, extending asset life and lowering repair costs.

Predictive and preventative maintenance
Video Call

Remote assistance and collaboration

With built-in support for Dynamics 365 Remote Assist, technicians can collaborate with off-site experts to complete repairs safely and accurately. Mixed reality tools help teams work together in real time, improving first-time fix rates and reducing the need for on-site travel.

Remote assistance and collaboration
Equipment

Equipment effectiveness and OEE tracking

SCM enables manufacturers to track overall equipment effectiveness (OEE) using sensor data and real-time monitoring. AI-driven insights help identify production bottlenecks, downtime causes, and inefficiencies, allowing operations teams to make proactive improvements.

Equipment effectiveness and OEE tracking
Mobile Reporting

Spare parts and work order automation

The asset management app streamlines the creation, assignment, and execution of work orders while keeping spare part inventory aligned with maintenance needs. Technicians can update progress, log time, and manage materials from their mobile device, reducing delays and manual errors.

Spare parts and work order automation
Scheduling

Maintenance and production scheduling

Advanced scheduling tools coordinate maintenance tasks with production plans to minimize disruptions. Maintenance jobs are automatically prioritized and timed to avoid conflicts, helping ensure assets are serviced efficiently without impacting throughput.

Maintenance and production scheduling
Predictive and preventative maintenance
Remote assistance and collaboration
Equipment effectiveness and OEE tracking
Spare parts and work order automation
Maintenance and production scheduling
Unpacking Dynamics 365 Finance Pricing

White Paper

Get the complete D365 Finance & Operations licensing and pricing guide

Explore the full breakdown of Dynamics 365 Finance & Operations pricing with our downloadable guide. Learn about available editions, user types, licensing models, and key cost considerations to help you choose the right configuration for your business needs, whether you're planning your first deployment or expanding an existing solution.

AI capabilities in Dynamics 365 Finance & Operations

Microsoft Copilot brings powerful AI capabilities to Dynamics 365 Finance and Operations, helping teams streamline operations, reduce manual effort, and make smarter decisions faster. From intelligent collections insights in D365 Finance to real-time warehouse planning in SCM, Copilot uses natural language, contextual data, and generative AI to automate tasks, surface key information, and enhance user experiences across roles and departments.

  • Generative help and guidance throughout the apps to assist users with in-context recommendations
  • Workflow history summaries that highlight key changes and actions for faster reviews
  • Chat with your data using natural language to retrieve insights across finance and supply chain
  • Customer page and collections summaries to streamline AR decisions and communication
  • AI-powered demand plan analysis with Copilot-driven insights and predefined questions
  • Purchase order change review workspace to assess procurement impacts and reduce risk
  • Warehouse workload insights to help workers plan and execute tasks efficiently
  • Supplier Communications Agent that automates vendor follow-ups and purchase order updates
Purchase order changes
Automated financial dashboards

Powerful reporting capabilities in D365 F&O

Dynamics 365 Finance & Operations offers robust reporting capabilities that help users turn data into actionable insights. With built-in Power BI integration, a library of prebuilt reports, and flexible self-service tools, users across finance and operations can explore data, monitor KPIs, and make informed decisions, all within the flow of work. These capabilities reduce reliance on IT and empower business users to customize and share reports with ease.

Key reporting features include:

  • Seamless Power BI integration for interactive dashboards and visualizations embedded directly in workspaces
  • Self-service reporting tools that allow users to create, customize, and share reports without technical expertise
  • Library of prebuilt reports and templates for common finance and supply chain scenarios
  • Real-time data access from across entities, departments, and geographies for accurate and timely insights

Why partner with Rand Group?

Full-service delivery

We provide full-cycle services across both Dynamics 365 Finance and Supply Chain Management, from business process design to implementation, customization, and ongoing support. Our unified delivery model ensures strategic alignment and seamless execution throughout your F&O journey.

Long-term partnership and support

Rand Group builds enduring client relationships through proactive support, optimization services, and roadmap planning. Our 90% client retention rate reflects our commitment to helping organizations evolve and get long-term value from their F&O investment.

Top North American partner

As a top Microsoft partner in North America, we bring proven experience with complex D365 Finance and Supply Chain Management deployments. Our track record spans enterprise-scale implementations, regulatory compliance, and high-volume operations.

Deep industry expertise

Our team includes CPAs, engineers, and industry specialists who understand the intersection of finance and operations. We deliver solutions that meet both technical and strategic business requirements.

Let’s talk about how we can transform your business