Dynamics 365
Power Platform
Dynamics
Cloud & ProductivityMicrosoft Dynamics 365 integration services
Most businesses rely on a mix of business applications to manage operations, service customers, and drive growth. When those systems don’t communicate, teams face delays, duplicated work, and disconnected insights. Rand Group helps bridge the gap by integrating Microsoft Dynamics 365 with the rest of your technology ecosystem so you can operate more efficiently and make confident decisions with connected data.
Extend the functionality of Dynamics 365 with integrations
Integrating Microsoft Dynamics 365 with your other business systems, such as e-commerce, field service, financials, or CRM, creates a unified flow of information that reduces manual work, eliminates duplication, and improves visibility across departments. Whether you’re syncing customer data between platforms or automating order fulfillment from ERP to warehouse, integration enhances operational efficiency and enables smarter, faster decisions based on real-time data. It’s the key to turning fragmented workflows into scalable, connected processes.
Rand Group has extensive experience integrating Microsoft Dynamics 365 with the tools and platforms you use every day. From e-commerce and payroll to inventory management and reporting, we design and implement tailored integrations that streamline processes, reduce errors, and unlock better performance across your organization. Our team handles the technical complexity so your systems work seamlessly together behind the scenes.
Unified data for better decision-making
Connecting Dynamics 365 to your other systems creates a single source of truth across departments. With consistent, real-time data flowing between platforms, leadership can make faster, more informed decisions backed by accurate insights.
Increased efficiency through automation
Integration eliminates the need for duplicate data entry and manual workarounds. Automating workflows between Dynamics 365 and your other applications helps reduce errors, free up time, and speed up processes across finance, sales, operations, and beyond.
Improved customer experience
When systems are connected, your team has full visibility into the customer journey from initial contact to post-sale service. Dynamics 365 integration ensures that customer-facing teams can deliver more personalized, timely, and effective interactions based on a complete view of each client.
White Paper
Top 7 data integration mistakes and how to avoid them
Third party integrations could be between internal systems such as ERP, CRM, HR, or retail systems; between your internal systems and your suppliers or customers; or between different business units using different software. How can you maximize the ROI on your integration investment? Read this whitepaper to discover 7 significant mistakes to avoid.
Connect Dynamics 365 with the systems that drive your business
Our experienced software engineers and application specialists have integrated a wide range of business systems across ERP, CRM, and industry-specific applications. Below are examples of the types of platforms and tools we commonly connect to streamline operations and improve data flow.
ERP/CRM
Ecommerce
HR & Payroll Systems
Supply Chain & Logistics
Data Warehousing & Analytics Tools
Project & Time Management Tools
Customer Service & Help Desk Systems
Marketing Automation Tools
Productivity & Collaboration Tools
Payment Processors
Multiple integration approaches because one-size does not fit all
Case Study
Dynamics NAV integration to eliminate manual data entry
Aegis Chemical Solutions is a Houston-based leader in production treating chemicals. The company uses Dynamics NAV and OpenTicket for digital sign off on field tickets. However, the two systems did not connect, resulting in double manual data entry and delays for customers. Aegis partnered with Rand Group for an integration project that resulted in the complete elimination of manual data entry.
Integration services for every Dynamics 365 application
Whether you’re using Dynamics 365 for finance, sales, service, or operations, integration is key to getting the most from your investment. Connecting these applications to your other systems ensures data consistency, reduces manual work, and enables end-to-end process automation. Rand Group offers integration services for the following D365 apps.
Business Central
Business Central is a core ERP solution that manages financials, inventory, purchasing, and operations. Integrating it with other business applications helps ensure data flows seamlessly across departments and supports connected decision-making.
Dynamics 365 F&O
D365 Finance & Operations supports enterprise-level financial management and supply chain operations. Integration enables centralized control, greater efficiency, and consistency across complex business environments.
Dynamics 365 Sales
Dynamics 365 Sales helps teams manage relationships, close deals, and drive revenue. When integrated with other systems, it provides a complete view of each customer and ensures sales activities are aligned with broader business processes.
Dynamics 365 Customer Service
D365 Customer Service streamlines case management and helps deliver consistent, high-quality support. Integrating it with your business applications improves response times and enables a more coordinated, personalized customer experience.
Dynamics 365 Field Service
D365 Field Service enables organizations to manage mobile service operations, schedule resources, and track performance. Integration ensures field teams are connected to the rest of the business, improving service delivery and operational visibility.
Dynamics 365 Customer Insights
D365 Customer Insights brings together data to create a unified view of each customer and inform personalized experiences. Integrating it with the rest of your tech stack allows for deeper insights and more effective engagement strategies.
Dynamics 365 Project Operations
D365 Project Operations combines project planning, resource management, and billing into one solution. Integration helps align project execution with financials, staffing, and business goals, ensuring greater control and profitability.
Why partner with Rand Group for your integration project?
Proven Microsoft expertise
As a certified Microsoft partner, Rand Group brings deep expertise across the entire Microsoft ecosystem, including Dynamics 365. Our team designs reliable, scalable integrations that align with Microsoft’s best practices and deliver long-term value to your business.
Industry-aligned solutions
We tailor every integration to fit your specific industry needs, ensuring that systems work together to support real-world workflows. With experience in sectors like energy, manufacturing, and professional services, we know how to align technology with business goals.
End-to-end integration services
Rand Group offers complete integration services, from discovery and design to implementation and ongoing support. Our structured approach reduces risk, improves performance, and ensures your systems stay aligned as your business evolves.
Focus on data and security
We prioritize clean, secure data flow across all integrated systems, reducing errors and eliminating silos. Our solutions are designed with enterprise-grade security and compliance in mind, giving you confidence in the integrity of your operations.
